German-speaking Customer Support Specialist in Porto (No Calls, WELCOME BONUS)

CBTalents; Porto; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading tech company in Porto is seeking a Customer Support Specialist who is fluent in German. The role involves providing support through email and chat, with no phone calls. Candidates should have customer service experience and be detail-oriented. This position offers competitive pay and benefits including a meal allowance. Join a multicultural workplace and advance your career today.

Serviços

Competitive salary

Meal allowance

Comprehensive training

Opportunities for career advancement

Qualificações

• Fluent German speaker living near Porto.
• Customer service experience (email/chat support preferred).
• Intermediate German (B2-C1) written communication skills.

Responsabilidades

• Provide customer support through email and chat in German.
• Handle inquiries and offer guidance.
• Collaborate with an international team in a tech-driven environment.

Conhecimentos

Fluent German

Customer service experience

Intermediate English

Detail-oriented

Descrição da oferta de emprego

Overview

Customer Support Specialist German Speaking On-site in Porto (No Calls)

Are you a customer service professional based in Porto? Use and improve your German skills while working 100% via email & chat—no phone calls! Join a leading tech company today.

Location: Porto, Portugal (On-site)

Start ASAP | Full-time | Rotating shifts
Support Channels: Email & Chat only — no phone calls
Languages: Intermediate German (B2-C1) + Intermediate English (B2) | Competitive salary + meal allowance + welcome bonus + relocation from inside and outside Portugal

Apply details: [e-mail]

Responsibilities

• Provide customer support through email and chat in German
• Handle inquiries, offer clear guidance, and follow company protocols
• Document interactions accurately using internal tools
• Collaborate with a diverse, international team in a tech-driven environment

Requirements

• Fluent German speaker living near Porto
• Customer service experience (email/chat support preferred)
• Intermediate German (B2-C1) written communication skills
• Intermediate English (B2) for training and team communication
• Available immediately and flexible to work shifts
• Detail-oriented, responsible, and motivated

What We Offer

• A great chance to sharpen your German skills on the job
• Competitive salary plus meal allowance
• Comprehensive training and ongoing support
• Friendly, multicultural workplace in Porto
• Opportunities for career advancement within a top tech company

Ready to apply?

Send your CV or questions to [e-mail]. Take the next step in your customer service career — apply now!

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