German speaking Customer Support Specialist

careerxtra; Lisboa; Presencial; EUR 40 000 - 50 000; Tempo integral

Resumo da oferta

A leading multinational tech company in Lisbon is seeking a German-Speaking Customer Support Specialist to support premium clients of a global streaming platform. The ideal candidate will have fluency in German and good English, excellent communication skills, and be adept at problem-solving. This full-time position offers a competitive salary, private health insurance, and relocation support. Lisbon is the perfect location for those looking to combine work with a vibrant lifestyle.

Serviços

Competitive salary

Yearly performance bonus

Private health insurance

Meal allowance

Transportation allowance

Relocation support

Ongoing training

Qualificações

• Fluency in German and English is required.
• Strong communication skills are essential.
• Ability to work independently and as part of a team.

Responsabilidades

• Support premium customers through various channels.
• Troubleshoot issues effectively and escalate as needed.
• Collaborate with the engineering team on solutions.

Conhecimentos

Fluent German (C1+)

Good English (B2+)

Excellent communication skills

Calm and resourceful under pressure

Team player

Descrição da oferta de emprego

We're Hiring: German-Speaking Customer Support Specialist

Lisbon, Portugal | On-site | Full-time

Join a leading multinational tech company and support premium customers of a global streaming platform! If you're fluent in German and passionate about delivering top-class service, this role is your chance to build an international career in sunny Lisbon. ️

What You'll Do

• Support premium members via phone, email, and chat
• Troubleshoot issues and provide effective solutions
• Escalate complex cases when needed
• Collaborate with specialists to resolve tickets
• Document cases, flag bugs, and share insights with the engineering team

What We're Looking For

• Fluent German (C1+) + Good English (B2+)
• Excellent communication skills clear and customer-friendly
• Calm, resourceful, and able to handle challenges with ease
• Independent worker, but a strong team player too

What You'll Get

• Competitive salary + yearly performance bonus
• Private health insurance & meal allowance
• Transportation allowance
• Relocation support + help finding accommodation
• Career growth tools & ongoing training
• Dynamic, international team environment
• Lisbon lifestyle work where others vacation!

Ready to elevate the customer experience for a global brand? Apply now and make Lisbon your next career destination!