German Speaker - Customer Service Representative - Up to 3000$ Welcome bonus

Phiture; Braga; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A dynamic international company in Lisbon is seeking a Customer Service German Speaker to deliver excellent service to customers. Responsibilities include handling inquiries, resolving complaints, and maintaining records. Ideal candidates are fluent in German and possess strong communication and problem-solving skills. Competitive salary and relocation package offered.

Serviços

Competitive salary

Welcome bonus Up to 3000$

Relocation package

Career development opportunities

Dynamic and international work environment

Qualificações

• Experience in customer service is a plus.
• Must be able to work in a fast-paced environment.

Responsabilidades

• Responding to customer inquiries via phone, email, and chat.
• Providing product and service information to customers.
• Handling and resolving customer complaints and issues.
• Keeping accurate records of customer interactions.
• Collaborating with teams to ensure customer satisfaction.
• Identifying priority issues for escalation.
• Meeting customer service targets.

Conhecimentos

Native or fluent German speaker

Excellent communication skills

Customer-oriented with a positive attitude

Ability to multitask

Strong problem-solving skills

Descrição da oferta de emprego

Overview

Position: Customer Service German Speakers

Location: Lisbon, Portugal

Job Description

As a Customer Service German Speaker, you will be responsible for providing excellent customer service to Italian-speaking customers. You will be the first point of contact for customers, handling inquiries, complaints, and providing solutions to their problems. Your main goal will be to ensure customer satisfaction and retention.

Responsibilities

• Responding to customer inquiries via phone, email, and chat in a timely and professional manner
• Providing product and service information to customers
• Handling and resolving customer complaints and issues
• Keeping accurate records of customer interactions and transactions
• Collaborating with other teams to ensure customer satisfaction
• Identifying and escalating priority issues to the appropriate team
• Meeting and exceeding customer service targets and goals

Qualifications

• Native or fluent German speaker
• Excellent communication skills, both written and verbal
• Customer-oriented with a positive attitude
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills
• Previous experience in customer service is a plus

Benefits

• Competitive salary
• Welcome bonus Up to 3000$
• Relocation package for candidates living outside of Portugal
• Career development opportunities
• Dynamic and international work environment

If you are a customer-oriented German speaker looking for a new challenge in a dynamic and international environment, we would love to hear from you. Apply now and join our team in Lisbon, Portugal!