German Paid Ads Support Specialist in Lisbon

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Performance Bonus

Meal Allowance

Transportation Support

Relocation Support

Health & Life Insurance

Onsite Work

Job summary

Cross Border Talents in Lisbon is seeking a Junior Marketing and Paid Ads Specialist to support business customers with digital advertising campaigns. You will help with campaign setup, tool guidance, and resolving account-related issues while learning about digital marketing and paid advertising.

The role emphasizes strong communication and an analytical mindset, offering opportunities to grow in a dynamic, international team.

Qualifications

• Proficiency in German (C1/C2) and English (B2).
• Experience in paid ads campaigns and marketing.
• Excellent communication and analytical skills.

Responsibilities

• Assist business customers with questions about digital advertising platforms, campaign setup, and account management.
• Provide support with ad creation, campaign settings, budgets, targeting, and basic performance metrics.
• Guide customers through advertising tools and explain platform features clearly.
• Troubleshoot campaign delivery, billing, account access, and other advertising-related issues.
• Help customers understand basic campaign performance indicators and optimization options.
• Handle customer inquiries professionally via email, chat, phone, or other channels.
• Document customer interactions and follow established procedures and quality standards.
• Escalate complex technical or advertising issues to specialized teams when needed.
• Stay up to date with advertising platform features and campaign best practices through ongoing training.

Skills

Strong communication

Analytical mindset

Client-support ability

Job description

Start Your Career in Digital Marketing and Paid Advertising!

Are you interested in digital marketing, online advertising, and social media platforms? Join an international team where you can develop your skills and gain hands‑on experience supporting businesses with their digital advertising campaigns. No extensive experience is required, making this an excellent opportunity for a motivated, tech‑savvy candidate looking to start a career in digital marketing.

Role Overview

As a Junior Marketing and Paid Ads Specialist, you will support business customers using digital advertising platforms, helping them understand campaign tools, resolve account‑related issues, and improve their advertising experience. You will provide guidance on campaign setup, ad performance, and platform features while developing your knowledge of digital marketing and paid advertising.

Key Responsibilities

• Assist business customers with questions about digital advertising platforms, campaign setup, and account management.
• Provide support with ad creation, campaign settings, budgets, targeting, and basic performance metrics.
• Guide customers through advertising tools and explain platform features in a clear and accessible way.
• Troubleshoot campaign delivery, billing, account access, and other advertising‑related issues.
• Help customers understand basic campaign performance indicators and available optimization options.
• Handle customer inquiries professionally through email, chat, phone, or other communication channels.
• Document customer interactions and follow established procedures and quality standards.
• Escalate complex technical or advertising issues to specialized teams when necessary.
• Stay up to date with advertising platform features, digital marketing trends, and campaign best practices through ongoing training.

Qualifications

• Language Skills:Proficiency in German (C1/C2) and English (B2)
• Experience:experience in paid ads campaign and marketing
• Skills: Strong communication, analytical mindset, and client-support ability
• Eligibility: EU citizenship or valid Portuguese residency

Why Join Us?

• Competitive Salary: Compensation that reflects your skills and potential.
• Performance Bonus: Recognition for outstanding results.
• Meal Allowance: Daily support for your meals.
• Transportation Support: Assistance with commuting costs.
• Relocation Support: Assistance to make your move and transition to your new location as smooth as possible.
• Health & Life Insurance: Comprehensive coverage for your peace of mind.
• Onsite Work: Work in a collaborative and professional office environment.

If you’re looking for a role where your digital marketing experience makes a real impact — and where you can build your career in Lisbon — this is for you.