German Legal Online Operations Analyst

Cognizant; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading technology firm in Lisbon is seeking a German Legal Online Operations Analyst to review and analyze online content. The ideal candidate will have a fluent level of German and English, strong communication skills, and the ability to deliver high-quality results. This position offers a complete relocation package, paid training, and private health insurance, along with other benefits such as gym memberships and corporate discounts.

Serviços

Paid training

Relocation package

Private health insurance

Life insurance

Employee Assistant Program

Discount memberships at gyms

Qualificações

• 0 to 12 months of experience working in administrative tasks.
• Proactive attitude and strong team spirit.
• Ability to manage time and tasks efficiently.

Responsabilidades

• Review and analyze content on an online platform.
• Evaluate incoming legal requests.
• Understand and follow client's policies and guidelines.

Conhecimentos

Fluent level of German

Fluent level of English

Good communication skills

Strong attention to detail

Tech savvy

Descrição da oferta de emprego

Overview

We’re currently looking for German Legal Online Operations Analysts to join us in our International Hub in Lisbon. The main purpose of the role is to review, analyze and take action on reported online content.

Notice and takedown is a process operated by online hosts in response to court orders or allegations that content is illegal. It is widely operated in relation to libel and other illegal online content. This project supports removal of content on a search engine service that may violate the online law governed by DMCA.

You will be part of a rapidly growing multilingual team and will be working onsite with and alongside internal teams for a leading online multinational company.

Schedule

Monday to Friday; 9am– 6pm

Days off

Saturday and Sunday

Location

LACS Santos

Key responsibilities

• Reviewing and analyzing content on an online platform.
• This content is predominantly in form of reviews (textual content), but you could encounter other formats as well (photos, websites, etc.)
• Analyzing this content following certain set of guidelines by the client and these guidelines contain legal analysis.
• You will not proactively research legal systems of specific countries/markets, the legal part of the position is applying the legal framework/guidelines provided to this LOOA team, when reviewing the content.
• You will be reviewing process incoming legal requests (intellectual or non-intellectual property)
• E.g. Legal Requests related to privacy claims, defamation, fraud, falsification
• Evaluate whether each request is indeed to be processed by the team project or whether there is grounds and validity for each request
• Understand and remain up to date with client\'s policies and guidelines
• Review the request within agreed turnaround times and standards of quality
• You will gain insights into specific types of digital law.

What we\'re looking for

• Fluent level of German and English
• Good communication skills, both verbal and oral
• 0 to 12 months of experience working in administrative tasks or other tasks that involve a lot of reading;
• Knowledge about BPO KPIs
• Proactive attitude and strong team-spirit
• Be organized and able to manage time and tasks efficiently
• Quick learner and adaptable to learn new processes, concepts, and skills
• Strong attention to detail and a desire to deliver
• Make sensible decisions to deliver the highest quality results while paying strict attention to details
• Tech savvy and analytical profile

Our offer

• Contract from day 1 and paid training
• Relocation package (for illegible candidates moving to Lisbon from abroad)
• Training and development opportunities
• Private health insurance including close family (Spouse + children free of charge)
• Life insurance
• Child benefits such as Nursery Voucher and Student Voucher
• Employee Assistant Program (EAP) to promote wellbeing of employee’s (Health and well-being, Consumption and Real Estate, Financial Consulting, Documentation/“Dia platino” service)
• Discount membership and access various gyms across Portugal
• Various corporate discounts available through partnership between Cognizant and other partners such Pestana Hotels, Carnext, Huawei, Apple, MEO,In Cognizant offices you have access to fresh fruit, water, coffee, and tea daily