German Customer Service in Braga

Phiture; Braga; Híbrido; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

Join Phiture as a Customer Support Agent in Braga, Portugal! If you thrive on helping others and are passionate about the automotive world, this is your chance to make a difference. In this full-time role, you will support customers from a leading automotive brand, ensuring they have a smooth experience through your communication skills and knowledge. Benefit from an innovative, international environment with opportunities for career growth and training.

Serviços

Career growth & training opportunities

Friendly and motivated team

Qualificações

• Excellent written & spoken skills in German and English.
• Interest in automotive and tech.
• Comfortable using digital tools.

Responsabilidades

• Respond to customer questions via phone, chat, and email.
• Help solve customer issues using automotive product knowledge.
• Create positive customer interactions.

Conhecimentos

Communication

Problem-solving

Attention to detail

Customer-focused

Ferramentas

CRM systems

Descrição da oferta de emprego

Braga is one of Portugal’s oldest cities with a young heart! Known for its historic beauty, cozy cafes, and vibrant student vibe, Braga is the perfect mix of tradition and innovation. Enjoy peaceful green spaces , rich culture , and a buzzing tech and business scene —all just a short drive from Porto!

Start your next chapter in this charming and dynamic city!

Customer Support Agent – Automotive Enthusiast Wanted!

Do you love helping people and have a passion for great customer service? Join a dynamic team supporting users of a top global automotive brand. You’ll be the friendly voice (and chat!) behind a smooth, supportive customer experience.

What You’ll Be Doing

• Respond to customer questions via phone, chat, and email
• Use your knowledge of automotive and digital products to help solve customer issues
• Record all customer interactions clearly in the system (CRM)
• Work together with your team to improve the customer experience
• Stay up to date on products, services, and promotions
• Create a warm and positive interaction every time!
  
  

You are

• A great communicator with excellent written & spoken skills German and English
• Interested in the automotive and tech world
• Problem-solver with attention to detail
• Comfortable using CRM systems and digital tools
• Customer-focused, positive, and a real team player
  
  

What We Offer

• Full-time, stable contract
• Work remotely or in hybrid model
• International and innovative environment
• Career growth & training opportunities
• Friendly and motivated team
  
  

Location

Braga, Portugal