German Customer Advisor for a Video Game Brand - Remote - with Great Benefits

GrabJobs; Braga; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A dynamic company in the video game sector is seeking a German Customer Advisor to join their remote team in Braga, Portugal. The ideal candidate will be fluent in German and possess strong English skills. Responsibilities include responding to customer inquiries, maintaining product knowledge, and logging calls. The role offers a supportive work culture, competitive wages, and numerous benefits including paid training and private healthcare after six months.

Serviços

Signing bonus and relocation package

Paid training

Employee discounts

Private healthcare & dental insurance

Engaging company initiatives

Qualificações

• Proficient in German (C1).
• Intermediate English (B1).
• Calm and level-headed attitude.
• High-speed internet and suitable remote work conditions.
• EU citizenship or valid work permit.

Responsabilidades

• Responding efficiently to customer inquiries.
• Maintaining technical knowledge of products and services.
• Logging calls and maintaining administrative forms.
• Recognizing when to transfer issues to senior staff.

Conhecimentos

Fluent in German (C1)

Intermediate English (B1)

Excellent communication skills

Self-organizing and proactive

Ability to work under pressure

Formação académica

Previous customer service experience preferred

Knowledge of Microsoft Office

Descrição da oferta de emprego

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German Customer Advisor for a Video Game Brand - Remote - with Great Benefits, Braga

Client: Foundever Portugal

Location: Braga, Portugal

Job Category: Other

Salary: Competitive wages

EU work permit required:

Yes

Job Views:

6

Posted:

27.08.2025

Expiry Date:

11.10.2025

Job Description:

We are looking to hire an organized German Customer Advisor for a Video Game Brand - Remote to join our dynamic team at Foundever Portugal in a home office setting.

This is a great opportunity to develop your skills in a multicultural environment. If you are fluent in German (C1) and have good English communication skills (B1), consider applying.

Your responsibilities will include:

• Responding efficiently to customer inquiries within given timescales
• Maintaining technical knowledge of products and services
• Logging calls and maintaining administrative forms
• Recognizing when to transfer issues to other departments or senior staff

Requirements:

• Proficient in German (C1)
• Intermediate English (B1)
• Previous customer service experience preferred
• Excellent communication skills
• Calm and level-headed attitude
• Self-organizing and proactive
• Ability to work under pressure and meet KPIs
• Knowledge of Microsoft Office
• High-speed internet and suitable remote work conditions
• EU citizenship or valid work permit

Benefits include:

• Signing bonus and relocation package
• Competitive wages
• Paid training
• Employee discounts
• Private healthcare & dental insurance after six months
• Growth opportunities
• Engaging company initiatives

Join us and enjoy a supportive work culture and career growth opportunities. Apply today!

Benefits of working as a German Customer Advisor for a Video Game Brand - Remote in Home office:

• Learning opportunities
• Advancement opportunities
• Advantageous package