German CS for Digital Marketing & Web Design (Lisbon)

CB Talents SP; Lisboa; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Uber allowance of up to 25.00€ for early starts

Job summary

A digital solutions firm is seeking a German-speaking client support expert to assist customers in navigating their digital journey. Based in Lisbon, this role involves providing high-level support via various channels while troubleshooting technical issues. Ideal candidates will have a solid grasp of Digital Marketing and Web Design concepts, with a passion for technology and helping clients succeed online. Competitive package offered, with an early shift perk including an Uber allowance for commuting.

Qualifications

• Must possess solid knowledge or experience in Digital Marketing and Web Design.
• Ability to understand the difference between SEO and SEM, UI and UX.
• Genuine enthusiasm for tech trends and helping clients.

Responsibilities

• Provide support to German-speaking customers via phone, email, and chat.
• Assist with inquiries related to Web Design and Digital Marketing.
• Troubleshoot technical issues effectively.

Skills

Native or near-native level of German (C1/C2)

Fluent English

Knowledge of Digital Marketing

Experience in Web Design

Problem-solving skills

Job description

A digital solutions firm is seeking a German-speaking client support expert to assist customers in navigating their digital journey. Based in Lisbon, this role involves providing high-level support via various channels while troubleshooting technical issues. Ideal candidates will have a solid grasp of Digital Marketing and Web Design concepts, with a passion for technology and helping clients succeed online. Competitive package offered, with an early shift perk including an Uber allowance for commuting.