General Manager – Dreams Madeira Resort Spa & Marina

Descompagnons Trabalho Temporário Lda; Castelo Branco; Presencial; EUR 60 000 - 90 000; Tempo integral

Resumo da oferta

A global hotel group is seeking a dynamic General Manager for its Dreams Madeira Resort Spa & Marina. The ideal candidate will lead the entire operation, ensuring outstanding guest experiences and financial performance. Strong leadership skills and a background in upscale hospitality are essential. The role offers opportunities for career development and a focus on employee wellbeing in a vibrant community-oriented culture.

Serviços

Access to a comprehensive Wellness Platform

Clear path for career development

People-first company culture

Qualificações

• Proven track record in managing upscale or resort operations.
• Experience in leading teams and driving company culture.
• Fluency in Portuguese preferred, but not mandatory.

Responsabilidades

• Oversee the entire operation of the resort.
• Ensure highest standards of guest experience.
• Develop and implement strategic plans across operations.

Conhecimentos

Leadership capabilities

Operational mindset

Financial oversight

Descrição da oferta de emprego

Overview

At Hyatt, “We care for people so they can be their best” – a purpose that is lived every day through our values of Empathy, Integrity, Respect, Experimentation and Wellbeing. When you join us, you become part of a growing global family with more than 1,150 hotels in over 70 countries – a company proud to be recognized as a Great Place to Work.

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Position

Lead the Way: General Manager Position at Dreams Madeira Resort Spa & Marina (5-Star Resort)

We are looking for a dynamic and operational General Manager to lead the team at Dreams Madeira Resort Spa & Marina, part of Hyatt’s Inclusive Collection.

The ideal candidate will bring strong leadership capabilities, an operational mindset, and a proven track record in managing upscale or resort operations. A background in resorts or scale hospitality operations is strongly preferred. Portuguese-speaking candidates are highly desirable, though not mandatory.

Role Summary

Your mission:

As General Manager, you will be responsible for overseeing the entire operation of the resort, ensuring the highest standards of guest experience, financial performance, employee engagement, and operational excellence. Reporting directly to the regional leadership, you will lead a team of department heads and drive the culture and vision of the Hyatt brand.

Responsibilities

• Lead and inspire all departments, maintaining alignment with Hyatt brand standards and company values
• Ensure exceptional guest satisfaction, consistently exceeding expectations across all touchpoints
• Collaborate with department heads to develop and implement strategic plans across operations, finance, F&B, rooms division, wellness, and guest services
• Maintain strong financial oversight with focus on profitability, budget control, forecasting, and term planning
• Oversee compliance with local regulations, health & safety standards, and corporate policies
• Promote a working environment that values wellbeing, diversity, and personal development
• Be the face of the hotel – establishing relationships with guests, the community, local government, and key stakeholders
• Foster a culture of collaboration, growth, and continuous improvement within the team

What you’ll love about us

• Complimentary access to a comprehensive Wellness Platform, with a strong focus on mental health and holistic wellbeing
• A clear path for career development and internal promotion opportunities within the Hyatt family worldwide
• The opportunity to lead a flagship resort in Madeira as part of a global and growing hotel group
• A people-first, community-driven company culture