French-Speaking Social Media Content Moderator

Concentrix; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Full paid training

Bring-a-friend bonus opportunities

Competitive salary and performance bonus

Resumo da oferta

A multinational customer service company in Porto is hiring for a Content Moderation (French-speaking) position. In this role, you will enhance service quality on social media by moderating content and analyzing user behavior. Ideal candidates are fluent in French and English with at least 6 months of relevant experience. This full-time position offers competitive salary, performance bonuses, and career development programs.

Qualificações

• At least 6 months of relevant experience in related fields.
• Ability to work effectively both as a team member and independently.
• Fast learner with critical reasoning skills.

Responsabilidades

• Enhance service and improve user experience.
• Moderate content and analyze reports as per protocols.
• Make autonomous decisions on sensitive issues.

Conhecimentos

Fluent, verbal and written in French (C1)

Fluent, verbal and written in English (B2)

Strong customer-service oriented skills

Ability to multitask and communicate effectively

Tolerance for repetitive work

Descrição da oferta de emprego

A multinational customer service company in Porto is hiring for a Content Moderation (French-speaking) position. In this role, you will enhance service quality on social media by moderating content and analyzing user behavior. Ideal candidates are fluent in French and English with at least 6 months of relevant experience. This full-time position offers competitive salary, performance bonuses, and career development programs.