French-speaking Payment Specialist

Cross Border Talents; Lisboa; Teletrabalho; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

Une entreprise dynamique et multinationale recherche un Spécialiste des paiements parlant français pour rejoindre son équipe à distance au Portugal. Dans ce rôle, vous serez chargé de traiter les transactions et de résoudre les problèmes de paiement de manière efficace pour les clients francophones. Cette position offre des possibilités de formation continue et de développement de carrière.

Serviços

Paquet salarial compétitif

Rôle totalement à distance

Formation continue et support au développement de carrière

Qualificações

• Fluente em francês (escrito e falado) é obrigatório.
• Bom comando do inglês.
• Prior experiência em pagamentos, finanças ou suporte ao cliente é uma vantagem.

Responsabilidades

• Gerenciar e processar pagamentos de acordo com as normas internas e externas.
• Investigar e resolver discrepâncias de pagamento.
• Fornecer suporte top-tier aos clientes francófonos sobre questões de cobrança.

Conhecimentos

Détail

Service client

Résolution de problèmes

Descrição da oferta de emprego

Job Title: French-speaking Payment Specialist (Remote Portugal-based)
Location: Remote (Applicants must reside in or near Lisbon or Porto, Portugal)
Employment Type: Full-time
️ Language Requirement: Fluent French + Good English

About the Role

We are seeking a detail-oriented and customer-focused French-speaking Payment Specialist to join our team remotely in Portugal. As part of the payments operations department, you will play a key role in processing transactions, resolving payment-related issues, and ensuring smooth and secure financial operations for our French-speaking customers.

Key Responsibilities:

• Manage and process incoming and outgoing payments in compliance with internal procedures and external regulations.

• Investigate and resolve payment discrepancies and transaction failures.

• Provide top-tier support to French-speaking customers regarding billing and payment inquiries.

• Collaborate with internal departments such as Customer Support and Finance to ensure seamless operations.

• Maintain accurate records of all payment transactions and support documentation.

Requirements:

• Fluency in French (spoken and written) is mandatory.

• Good command of English.

• Prior experience in payments, finance, or customer support is a plus.

• Strong attention to detail and accuracy.

• Excellent communication and problem-solving skills.

• Must be currently residing in Lisbon or Porto (or surrounding areas) and have the right to work in Portugal.

• Reliable internet connection and a quiet work environment suitable for remote work.

What We Offer:

• Competitive salary package.

• Fully remote role (based in Portugal).

• Opportunity to work in a multicultural and dynamic team.

• Ongoing training and career development support.

Ready to take the next step? Apply now and join a team where your expertise in payments and language skills truly make a difference!