French-Speaking Fintech Customer Specialist - Braga (On-Site)

Lingo-nova; Lisboa; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Corporate Perks

Training

Resumo da oferta

Lingo-nova in Braga, Portugal is seeking a French-speaking Customer Specialist for a leading European consumer credit platform. This on-site role involves helping customers with life projects, personal loans, and financing goals while delivering expert guidance.

You will handle inbound calls from French clients about credit accounts and loan applications, assess financial needs, and suggest personalized financing options.

Qualificações

• Native or C2-level French proficiency.
• Must live in Braga or nearby (strict on-site requirement).
• Experience in banking, insurance, credit, or customer support is a plus.

Responsabilidades

• Handle inbound phone inquiries from French clients concerning active credit accounts and new loan applications.
• Analyze individual financial project needs and guide customers toward personalized financing options.
• Cultivate high-value, long-lasting client relationships grounded in trust, clarity, and relational excellence.
• Capitalize on cross-selling and commercial opportunities during customer interactions.

Conhecimentos

French fluency

Customer service

Attention to detail

Descrição da oferta de emprego

Lingo-nova in Braga, Portugal is seeking a French-speaking Customer Specialist for a leading European consumer credit platform. This on-site role involves helping customers with life projects, personal loans, and financing goals while delivering expert guidance.

You will handle inbound calls from French clients about credit accounts and loan applications, assess financial needs, and suggest personalized financing options.