French-Speaking Customer Service Specialist, Generative AI (Social Media)

Cross Border Talents; Lisboa; On-site; EUR 12,000 - 19,000; Full time

Benefits offered by this job

Meal allowance

Relocation support

Shared accommodation

Job summary

Cross Border Talents in Lisbon, Portugal, is seeking a bilingual candidate for AI annotation and evaluation work. You will leverage native French and strong English skills, combined with tech proficiency, to contribute to social media and generative AI projects.

The role requires availability for rotational 24/7 shifts, relocation assistance, and access to shared accommodation for a limited period. A net meal allowance is provided for working days.

Qualifications

• Native-level French with excellent written communication.
• Solid B2 level of English (B2+ or C1 preferred).
• Experience in AI data annotation and evaluation platforms.
• Strong interest in Generative AI and ability to use digital tools.

Responsibilities

• Perform AI annotation and evaluation tasks with accuracy and speed.
• Support 24/7 coverage with rotational shifts.
• Adapt to new AI tools and processes while maintaining quality.

Skills

French language

English proficiency

AI data annotation

Tech savvy

Job description

Join a customer service team working with social media and generative AI products. You will use your French and English, your tech skills and your interest in Generative AI to work on AI annotation and evaluation tasks, making fast and accurate decisions.

Key points

• Languages: French (native level) and English (B2 or higher)
• Schedule: 24/7 operations, Monday to Sunday, on rotational shifts, with two rotating days off
• Compensation: Monthly gross salary paid over 14 months, plus a net meal allowance for each working day
• Relocation: Relocation support provided, including access to shared accommodation with other employees for a limited period, with utilities included. The accommodation cost is deducted directly from the monthly payslip
• Availability: No holidays or vacations planned for the first six months

Requirements

• Native-level French, with excellent written communication skills
• Solid B2 level of English (B2+ or C1 preferred)
• Previous experience in AI data annotation
• Experience with AI annotation and evaluation platforms
• Strong understanding of and interest in Generative AI
• Tech-savvy and comfortable using digital tools
• Pragmatic, with the ability to make fast and accurate decisions
• Availability to work rotational shifts covering 24/7 operations