French-Speaking Customer Advisor for Insurance Company – Lisbon

Blu Selection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A major insurance provider in Lisbon seeks a Customer Advisor to connect clients with insurance experts. This role involves contact with potential customers, managing inquiries, and requires fluency in French and advanced English. Full-time, with a competitive salary and relocation support available.

Serviços

Monthly performance bonus

Monthly complexity bonus

Meal vouchers

Relocation support

Qualificações

• Native-level French and advanced English skills are mandatory.
• Interest in customer relations and problem-solving is highly valued.
• Excited to work in a multicultural environment and experience living abroad.

Responsabilidades

• Make first contact with potential customers in France via phone and email.
• Identify client needs and book insurance meetings directly into advisers' calendars.
• Manage customer inquiries and provide solutions when issues arise.

Conhecimentos

Native-level French

Advanced English skills

Interest in customer relations

Proactive attitude

Ability to work in a fast-paced environment

Descrição da oferta de emprego

Ready for a new adventure abroad? Join a dynamic and multicultural team in Lisbon and support one of France’s major insurance providers by connecting potential clients with insurance experts. Gain valuable experience in customer care and relationship management while enjoying life in Portugal’s sunny capital.

Your responsibilities and impact as a Customer Advisor will be:

• Making first contact with potential customers in France via phone and email

• Identifying client needs and booking insurance meetings directly into advisers’ calendars

• Acting as the link between customer and insurer (no direct selling)

• Managing customer inquiries and providing solutions when issues arise

• Working closely with teammates to ensure high performance and team success

Skills, qualifications and interests you need to succeed in this role:

• Native-level French and advanced English skills

• Interest in customer relations and problem solving

• Energetic, proactive, and capable of working in a fast-paced environment

• Excited to work in a multicultural team and live an expatriate experience

• Willingness to relocate to Lisbon

• Valid Portuguese work permit required

What’s in it for you?

• Contract: Full-time, 6-month fixed-term

• Working hours: Monday to Friday, 39h/week on rotating shifts (8:30 AM – 5:00 PM)

• Salary package:

  • 890€ gross/month ×14

  • • 100€ monthly performance bonus

  • • 60€ monthly complexity bonus

  • • meal vouchers of 7.63€/workday

• Relocation support (for candidates outside Portugal):

  • Reimbursement of up to 400€ for initial flight (after 6 months)

  • Accommodation in shared flat for 1 year (rental fee applies)

• Friendly and open-minded work environment

• Career development opportunities in an international company

Life in Lisbon:

• Colorful historic city and lively cultural scene

• Affordable cost of living for a European capital

• Delicious Portuguese cuisine and relaxed lifestyle

• Warm weather and beaches nearby

• Large international community and English-speaking environment

Your future company:
Founded by two French entrepreneurs in 2000, this company is now one of the world’s largest customer experience solution providers, employing over 75,000 multilingual talents in 50+ countries. Working with industry-leading brands, they offer excellent career opportunities and a vibrant international community in Lisbon.