French-Speaking Beauty Customer Service Agent – Lisbon

Blu Selection; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A global customer experience provider is seeking a Beauty Customer Service Agent in Lisbon. This role involves responding to customer inquiries and providing excellent support. Candidates should be native French speakers with a passion for beauty and customer service skills. Benefits include a 10-month contract, a salary of 850€ gross/month, performance bonuses, and relocation support for eligible candidates.

Serviços

Performance bonuses

Meal vouchers

Private health insurance

Qualificações

• Passion for the beauty and make-up industry is a plus.
• Motivated, reliable, and adaptable individual.
• Enjoy working in an international environment and open to relocating abroad.
• EU citizenship or valid Portuguese work permit required.

Responsabilidades

• Responding to customer inquiries regarding products, orders, payments, and shipping.
• Providing support via email while maintaining professional tone.
• Delivering excellent customer service and ensuring client satisfaction.

Conhecimentos

Native-level French speaker

Excellent communication skills

Customer service skills

Descrição da oferta de emprego

Are you passionate about beauty and make-up? Excited to share your knowledge with others and ready to start a new life in sunny Lisbon? Join a multicultural team and support a leading beauty brand while working in one of Europe’s most vibrant cities.

Your responsibilities and impact as a Beauty Customer Service Agent will be:

• Responding to customer inquiries regarding products, orders, payments, and shipping

• Providing support via email while maintaining a calm, friendly, and professional tone

• Delivering excellent customer service and ensuring client satisfaction

Skills, qualifications and interests you need to succeed in this role:

• Native-level French speaker

• Passion for the beauty and make-up industry (experience or studies in the sector is a plus)

• Motivated, reliable, and adaptable individual

• Excellent communication and customer service skills

• Enjoy working in an international environment and open to relocating abroad

• EU citizenship or valid Portuguese work permit required

What’s in it for you?

• Contract: 10-month temporary contract

• Working hours: Monday to Sunday, rotating shifts between 8 AM and 7 PM

• Salary package:

  • 850€ gross/month ×14

  • Up to 100€ monthly performance bonus

  • 7.23€ meal vouchers per workday

  • Partial transportation reimbursement

  • Private health and dental insurance after 6 months

• Relocation package (for candidates outside Portugal):

  • Reimbursement of initial flight ticket up to 400€ after 4 months

  • Accommodation in shared flat for 4 months (rental fee applies)

• Opportunity to work with top beauty brands

• Fully paid training and real chances for professional development in a fast-paced company

• Friendly, multicultural team environment

About the company
Launched by two French entrepreneurs in 2000, this global customer experience specialist now employs over 50,000 people across the world. Operating from its Lisbon hub, the company delivers customer service excellence on behalf of some of the most innovative and internationally known brands.