French Speaker - Customer Support Representative

GrabJobs; Lisboa; Presencial; EUR 20 000 - 26 000; Tempo integral

Resumo da oferta

A customer service company in Porto is seeking a Customer Support Representative to assist clients with subscriptions and technical inquiries. The ideal candidate should be a native or C2-level French speaker, ready to provide clear solutions while maintaining a high level of customer satisfaction. Benefits include private medical insurance after 4 months and transportation reimbursement. This is an on-site role, with rotating shifts from Monday to Saturday.

Serviços

Private medical insurance after 4 months

Transportation reimbursement up to €40 per month

Qualificações

• Eager to learn and grow in a customer-facing role.
• No previous experience required.

Responsabilidades

• Assist customers with inquiries regarding subscriptions and billing.
• Deliver effective solutions, ensuring customer satisfaction.
• Maintain professionalism while supporting customer concerns.

Conhecimentos

Fluent in French

Clear communication

Descrição da oferta de emprego

Overview

As a Customer Support Representative, you will: Assist customers across multiple channels, addressing their inquiries regarding subscriptions, billing, technical troubleshooting, and other topics. Deliver clear and effective solutions, ensuring a high level of customer satisfaction. Maintain professionalism and empathy while supporting customers through their concerns.

Requirements

No previous experience required! We welcome individuals who are eager to learn and thrive in a customer-facing role. You’re a great fit if you:

• Are native or C2-level proficient in French.
• Can communicate clearly and efficiently in a customer support environment.

Location & Schedule

On-site position in Porto, Portugal. Monday to Saturday rotating shifts, between 7 AM - 7 PM.

Benefits

• Private medical insurance after 4 months.
• Transportation reimbursement of up to €40 per month.
• Open exclusively to local candidates (residing around Porto).