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French or German Customer Service Representative positions

Velenosi & Meredith Consulting

Lisboa

Presencial

EUR 20 000 - 30 000

Tempo integral

Hoje
Torna-te num dos primeiros candidatos

Resumo da oferta

A consulting firm in Lisbon is seeking a French or German Customer Service Representative to assist clients across Europe. The role involves providing exceptional customer support via phone, email, and chat. Applicants should be fluent in the target language, possess strong communication skills, and have a passion for customer service. Comprehensive training and a vibrant multicultural environment are offered.

Serviços

Competitive salary with performance-based bonuses
Comprehensive training and support
Opportunities for career advancement

Qualificações

  • Fluency in French or German; English is a plus.
  • Previous experience in customer service preferred.
  • Ability to work in a fast-paced environment.

Responsabilidades

  • Assist customers via phone, email, and chat.
  • Maintain high customer satisfaction.
  • Collaborate with team members to improve processes.

Conhecimentos

Fluent in French or German
Strong problem-solving skills
Excellent communication skills
Interpersonal skills
Descrição da oferta de emprego
French or German Customer Service Representative positions

Job Openings French or German Customer Service Representative positions

About the job French or German Customer Service Representative positions

Company Overview:
Join our dynamic team in Lisbon as we strive to provide exceptional customer service to our clients across Europe. We are looking for enthusiastic individuals who are fluent in French or German to enhance our customer support team.

Key Responsibilities:

  • Assist customers via phone, email, and chat, providing prompt and effective solutions to inquiries.
  • Maintain a high level of customer satisfaction through excellent service and communication skills.
  • Collaborate with team members to improve processes and share best practices.
  • Handle customer feedback and escalate issues when necessary.
  • Contribute to a positive team environment and promote company values.

Qualifications:

  • Fluent in French or German (written and spoken); English is a plus.
  • Previous experience in customer service is preferred, but not mandatory.
  • Strong problem-solving skills and attention to detail.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

What We Offer:

  • Competitive salary with performance-based bonuses.
  • Comprehensive training and support.
  • A vibrant and multicultural work environment in beautiful Lisbon.
  • Opportunities for career advancement and professional development.

How to Apply:
If youre passionate about customer service and ready to take the next step in your career, wed love to hear from you! Please send your CV to Abir.abdelmoula@cbtalents.org

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