French Customer service

CBTalents; Braga; Presencial; EUR 14 000; Tempo integral

Resumo da oferta

A service-oriented organization is looking for a French-Speaking Customer Service Representative in Braga. The ideal candidate will manage meal card inquiries, provide real-time cardholder support, and help resolve card issues. The position offers permanent employment with a monthly allowance and health insurance post-trial. Experience in customer service preferred. A collaborative office environment with modern facilities is provided.

Serviços

Monthly allowance

Health insurance

Training programs

Modern office facilities

Qualificações

• Preferred previous customer service experience.
• Experience with payment systems is an advantage.

Responsabilidades

• Process meal card inquiries and requests.
• Provide real-time support to cardholders.
• Resolve card-related issues.
• Maintain accurate customer records.

Conhecimentos

Native/Near-native French

Problem-solving abilities

Descrição da oferta de emprego

Overview

rench-Speaking Customer Service Representative Meal Card Solutions - Braga, Portugal

Compensation Package

• Monthly Allowance: 140 x 12 months (1,680/year)
• Total Annual Compensation: 13,300

Start Date

January 30, 2025

Schedule

• Monday to Friday
• Shift Hours: 07:00 - 19:00 (Rotational)

Key Requirements

• Native/Near-native French
• Problem-solving abilities

Core Responsibilities

• Process meal card inquiries and requests
• Provide real-time support to cardholders
• Resolve card-related issues
• Maintain accurate customer records
• Permanent contract
• 3-month trial period
• On-site position in Braga
• Monthly allowance (140)
• Health insurance (post-trial)
• Training programs
• Modern office facilities
• Contemporary office space
• Ergonomic workstations
• Break room facilities
• Collaborative atmosphere

Ideal Candidate Profile

• Previous customer service experience (preferred)
• Experience with payment systems (advantage)