French Customer Advisor - Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

Uma empresa líder global de BPO em Lisboa está recrutando um Customer Advisor fluente em Francês. O trabalho envolve oferecer suporte de alta qualidade aos clientes, desenvolvendo relações com eles e resolvendo problemas de maneira eficaz. Realize uma nova experiência profissional e aproveite as belezas de Lisboa, com suporte completo, incluindo acomodação e cobertura de saúde.

Serviços

Despesas de viagem pagas

Aulas de surf

Eventos sociais

Aulas de Português

Cobertura de saúde

Bônus de assinatura de 2500€

Qualificações

• Fluência em Francês (nível C2 ou nativo).
• Bom conhecimento de inglês (nível B2).
• Experiência anterior no atendimento ao cliente é desejável.

Responsabilidades

• Representar uma marca mundial.
• Desenvolver relacionamentos com clientes e proporcionar a melhor experiência.
• Resolver problemas comuns através de perguntas abertas e apoio técnico.

Conhecimentos

Fluência em Francês

Conhecimento de Inglês

Empatia

Trabalho em equipe

Flexibilidade

Descrição da oferta de emprego

Social network you want to login/join with:

French Customer Advisor - Lisbon, Portugal, Lisbon

col-narrow-left

Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

764e83b36373

Job Views:

3

Posted:

24.06.2025

Expiry Date:

08.08.2025

col-wide

Job Description:

Cross Border Talents is recruiting a French Customer Advisor to work in Lisbon, Portugal.

? Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey.

? Our 3 Seals of Excellence awarded by the European Commission testify to the value of our vision.

? We have +1000 job openings to fulfill every month across 10 EU countries. Care to join our success?

Are you looking for an opportunity to acquire professional experience, and enjoy the amazing city of Lisbon awarded as the green capital in 2020. Imagine being able to have surfing classes after work?

Want to make use of your language and technology skills?

Join one of the top BPO companies in Lisbon. Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their activities offering the best quality service to their customers while working with prestigious worldwide brands.

Your Role as a Customer Advisor:

• Represent a worldwide brand;
• Develop customer relationships and grant the best experience for the customer;
• Troubleshoot through the use of open questions, support documents, and system training;
• Offer recommendations to common problems or frequently asked questions.

Requirements

• Fluency in French C2 Level or Native);
• Good knowledge of English (B2 level);
• Typing Speed: 25 words per minute;
• Availability to work in rotating shifts;
• Any kind of previous experience or contact with clients;
• Good listening and empathy skills;
• Team spirit and flexibility.
• Cross Border Talent's Offer:
  • Paid travel Expenses;
  • Surf lessons, social events, city discounts
  • Signing Bonus of 2500€;
  • Accommodation offered during your stay in Portugal;
  • Health Coverage and Private Health Care;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Portuguese lessons;