French Beauty Advisor - Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

Une entreprise de luxe recherche un Analyste de service client en beauté à Lisbonne. Dans ce rôle, vous serez responsable de fournir un service exceptionnel aux clients tout en représentant des marques haut de gamme. Le poste offre un salaire compétitif et une prime d'engagement de 1 000 €. C'est une opportunité d'intégrer un environnement international et de contribuer à l'excellence du service dans l'industrie de la beauté.

Serviços

Prime d'engagement de 1 000 €.

Assistance à la relocalisation.

Opportunités de développement de carrière.

Formation et intégration adaptées.

Qualificações

• Expérience préalable en service client dans le secteur de la beauté ou du luxe est un atout.

Responsabilidades

• Fournir un soutien personnalisé aux clients via téléphone, email et chat.
• Gérer des cas sensibles ou complexes avec discrétion.
• Collaboration avec des équipes internes pour améliorer continuellement l'expérience client.

Conhecimentos

Fluent in French (C2)

Proficient in English (B2)

Interpersonal skills

Client service skills

Problem-solving

Descrição da oferta de emprego

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French-Speaking Beauty Customer Service Analyst Lisbon

1,000 Exclusive Sign-On Bonus | Luxury Industry Opportunity

We are seeking highly articulate and service-driven professionals to join our Lisbon-based team as Beauty Customer Service Analysts, representing a global leader in the luxury cosmetics and skincare sector.

This role offers the opportunity to engage with a prestigious clientele and embody the values of excellence, refinement, and innovation that define the luxury beauty experience.

Your mission:

As a Beauty Customer Service Analyst, you will act as the voice of premium beauty brands, ensuring every customer interaction reflects the brands sophistication and commitment to excellence.

Your responsibilities will include:

• Providing personalized support to customers across phone, email, and chat channels
• Guiding clients through product selections, orders, returns, and service-related inquiries
• Managing sensitive or complex cases with discretion and professionalism
• Upholding high standards of service quality and brand integrity
• Collaborating with internal teams to continuously improve the client experience
  

What to expect:

• Fluency in French (C2 level) written and spoken
• Proficiency in English (minimum B2 level)
• Outstanding interpersonal and communication skills
• A refined sense of client service and problem-solving acumen
• Ability to remain composed, attentive, and empathetic in all interactions
• Previous experience in customer care, retail, or the beauty/luxury sector is an asset
  

What we offer:

• Monthly salary: 1,250
• 1,000 sign-on bonus exclusive to this project
• Relocation assistance for candidates moving to Lisbon
• Integration into an international, inclusive, and high-performance work culture
• Career development opportunities within the luxury customer experience space
• Training and onboarding tailored to uphold the standards of a world-class brand
  

If you're passionate about beauty, elegance and excellence in service and ready to contribute to one of the world's most admired luxury groups, apply now and begin your journey in an environment that celebrates talents, authenticity and refinement!