Fraud Risk Manager

Revolut; Portugal; On-site; EUR 60,000 - 100,000; Full time

Job summary

Revolut in Portugal is seeking an experienced Fraud Risk Manager to support our first-line FinCrime teams, building safe, effective controls and advising on financial crime risks. You will monitor fraud risk across the customer lifecycle, analyse fraudster profiles, develop solutions to reduce losses, and assess external partners to bolster detection.

Fluency in English and Spanish, 8+ years in fraud risk, and the ability to collaborate across local and global teams are essential to succeed in

Qualifications

• 8+ years of fraud risk and strategy management experience in financial services or payments.
• Knowledge of fraud risks in payments, banking, or investments.
• Ability to design and maintain fraud rules.
• Strong problem-solving skills and adaptability in a dynamic environment.
• Experience collaborating with local and global teams to meet regulatory requirements.
• Fluency in English and Spanish.

Responsibilities

• Monitor fraud risk across the customer lifecycle to detect emerging patterns.
• Analyse fraudster profiles and types of fraud (synthetic identities, money mules).
• Develop solutions to reduce fraud risk while minimizing impact on good customers.
• Evaluate external partners to supplement our fraud detection and remediation.
• Define capability roadmaps to improve KPIs.
• Conduct risk assessments of products and features with control proposals.
• Report fraud matters to MLRO, heads of branches, and regulators in Mexico.
• Transposing regulatory changes into Revolut's processes and procedures.

Skills

Fraud risk management

Payments fraud knowledge

Fraud rules development

Problem solving

Cross-functional collaboration

English and Spanish fluency

Job description

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About The Role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an experienced Fraud Risk Manager to support our first-line FinCrime teams in building safe, effective controls, advise on financial crime risks, and support our business control function with control testing.

Up to shape what's next in finance? Let’s get in touch.

What You'll Be Doing

• Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity
• Analysing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.)
• Developing solutions to reduce fraud risk and financial losses, while minimising the impact on good customers
• Evaluating external partners (e.g., risk data providers, transaction monitoring solutions) to supplement our fraud detection and remediation capabilities
• Defining capability roadmaps to deliver gains in key performance indicators (KPIs)
• Conducting risk assessments of new or changing products and features, with proposals for the appropriate controls to support a successful deployment
• Reporting on fraud matters to local MLRO, head of branches, and regulators in Mexico
• Working on transposing regulatory landscape changes towards Revolut‘s processes and procedures

What You'll Need

• 8+ years of fraud risk and strategy management experience in financial services or payments industries
• Knowledge of fraud risks associated with payments, banking, and/or investments
• The ability to build and maintain fraud rules
• The ability to learn quickly, solve complex problems, and perform well in a dynamic environment
• Experience collaborating cross-functionally across local and global teams to ensure execution against regulatory requirements and internal policies
• Fluency in English and Spanish with excellent communication skills

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.