Fractional Revenue Operations (RevOps) Partner

Altruistiq; Portugal; Teletrabalho; EUR 40 000 - 70 000; Tempo parcial

Resumo da oferta

A SaaS company based in Portugal is seeking a Fractional RevOps Partner to enhance revenue generation through hands-on execution. This role involves diagnosing process bottlenecks, optimizing workflows, and owning tech stack management. Ideal candidates will have extensive B2B SaaS experience and a proven track record in revenue operations. This is a fractional role with up to 20 hours per week for an initial 4-month engagement.

Serviços

Flexible working hours

Diverse feedback-driven team

Equal opportunity workplace

Qualificações

• 5–10+ years in RevOps/Sales Ops at B2B SaaS companies.
• Experience in delivering high-impact projects on a fractional basis.
• Comfortable with hands-on CRM cleanup and high-level reporting.

Responsabilidades

• Audit and diagnose current lead-to-cash processes.
• Redesign workflows for improved visibility and conversion.
• Implement standard forecasting methodology across teams.

Conhecimentos

RevOps experience

B2B SaaS expertise

Data-driven metrics design

Commercial acumen

CRM proficiency

Descrição da oferta de emprego

The Role

We’re seeking a Fractional RevOps Partner to transform how we generate, manage, and grow revenue. This is a hands-on execution role, not a theoretical one. You’ll diagnose bottlenecks, fix them quickly, and build scalable systems across marketing, sales, services, and customer success.

This role is fractional (up to 20 hours/week) and project-based, with an initial 4 month engagement and the potential to extend. You’ll partner directly with the leadership team and have a direct line of sight into the company’s growth trajectory.

Responsibilities

• Audit & Diagnose: Assess our current lead-to-cash processes, CRM setup, data hygiene, and GTM alignment.
• Process Optimization: Redesign workflows to improve pipeline visibility, conversion rates, and customer handoffs.
• Tech Stack Ownership: Ensure Salesforce/HubSpot (and connected tools) are clean, integrated, and used effectively.
• Forecasting & Reporting: Deliver dashboards and models that improve accuracy and visibility of revenue forecasts.
• Growth Enablement: Build systems that directly improve sales velocity, reduce churn, and increase NRR.

Deliverables

Success in this role will be measured by clarity, execution, and foundation-building for scalable growth.

1. Revenue Process Audit & Recommendations
   • Assess current lead-to-cash workflows across Marketing, Sales, Services, and Customer Success.
   • Deliver a report outlining bottlenecks, inefficiencies, and opportunities for improvement.
2. Baseline Metrics & Reporting
   • Define and document current baseline metrics for pipeline coverage, conversion rates, churn/retention, and forecast accuracy.
   • Build a shared set of definitions (MQL, SQL, Opportunity, Closed Won, Renewal, Expansion).
3. CRM & Funnel Optimisation
   • Redesign pipeline stages, handoffs, and hygiene rules within the CRM.
   • Ensure processes and data integrity are strong enough to support consistent reporting.
4. Forecasting & Dashboards
   • Implement a standard forecasting methodology across Sales and CS.
   • Deliver live dashboards tracking pipeline health, forecast, and retention/expansion metrics.
5. Quick-Win Improvements
   • Identify and implement 2–3 tactical process or tooling changes that show immediate benefit (e.g., renewal alerts, MQL→SQL qualification tightening, automated reporting).
6. Retention & Expansion Playbook
   • Document and roll out clear renewal and upsell/expansion processes between Sales and CS.
   • Provide visibility into churn risk and expansion opportunities through CRM and reporting.

About You

• Experience: 5–10+ years in RevOps/Sales Ops at B2B SaaS companies, ideally < $20M ARR.
• Fractional Mindset: You’ve successfully delivered high-impact projects on a fractional or consulting basis.
• Hands-On: Comfortable rolling up your sleeves — from CRM cleanup to board-level reporting.
• Data-Driven: You design metrics and dashboards that leadership actually uses.
• Commercial Acumen: You know which levers move ARR growth and can prioritize accordingly.

Interview Process

• Stage 1 – Screening Call: Background alignment and expectations.
• Stage 2 – Functional/Technical Interview: Deep dive into RevOps frameworks, CRM/data expertise, SaaS KPIs.
• Stage 3 – Final Case Study: Present your 30/60/90-day RevOps roadmap (audit, quick wins, process & tool optimisations).

Engagement Terms

• Initial 4 month engagement (up to 20 hrs/week).
• 30-day cancellation notice.
• Clear deliverables and reporting cadence agreed upfront.
• Working in a diverse, feedback-driven organisation, decentralised decision-making enabling everyone to weigh in, offering lots of freedom, impact, as well as responsibility.

At Altruistiq we believe a diverse team is a better team.

We welcome you to apply, and if there are accommodations that can be made to make the application and interview process more accessible for you please just get in touch. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace. If there are accommodations that can be made to make the application and interview process more accessible for you please just get in touch.