Foot Locker Product Advisor - French Speaker – Lisbon

Blu Selection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading global retailer for athletic footwear is seeking a customer support representative in Lisbon. The role involves providing support via phone, email, and social media, answering inquiries about products, and troubleshooting issues. Candidates should be native-level French speakers with strong English skills and a passion for fashion and sneakers. The position offers a yearly renewable contract with competitive salary options, plus a relocation package for international candidates.

Serviços

Free Portuguese lessons

Cooking classes

Sports activities

Social events

Real career growth opportunities

Qualificações

• Passion for fashion, sneakers, and trends.
• Living in Lisbon or willing to relocate for international career experience.
• Valid Portuguese work permit required.

Responsabilidades

• Provide customer support via phone, email, and social media.
• Answer inquiries about products, orders, payment methods, or shipping.
• Troubleshoot issues with professionalism and empathy.
• Handle calls from prospects and clients, ensuring excellent service.
• Collaborate with other departments and redirect cases when necessary.

Conhecimentos

Native-level French

Good English skills (B2+)

Strong communication skills

Customer-oriented mindset

Descrição da oferta de emprego

Are you passionate about sports fashion and sneakers?
Join Foot Locker, the leading global retailer for athletic footwear and apparel, and work with top brands such as Nike, Adidas, Puma, Vans, Reebok, New Balance, and Timberland. With over 2,500 stores worldwide, Foot Locker offers you the chance to build an international career while living in Lisbon.

Your responsibilities

• Provide customer support via phone, email, and social media.

• Answer inquiries about products, orders, payment methods, or shipping.

• Troubleshoot issues with professionalism and empathy.

• Handle calls from prospects and clients, ensuring excellent service.

• Collaborate with other departments and redirect cases when necessary.

Your profile

• Native-level French and good English skills (B2+).

• Passion for fashion, sneakers, and trends.

• Customer-oriented mindset with strong communication skills.

• Living in Lisbon or willing to relocate for an international career experience.

• Valid Portuguese work permit (required).

What’s in it for you?

• Contract: Yearly, renewable.

• Working hours: Full-time, 40h/week (8h/day), Monday–Sunday, 8 am to 8 pm.

• Salary conditions (2 options):

  • With free accommodation (shared flat, all bills included): €1,040 gross/month

  • Without accommodation: €1,290 gross/month

Relocation package for international candidates:

• Reimbursement of initial flight expenses.

• Airport pick-up upon arrival.

• Annual two-way flight ticket to your home country (within the EU).

• Support with paperwork, bank account setup, etc.

Extra perks:

• Free Portuguese lessons, cooking classes, sports activities, and social events.

• Real career growth opportunities across different paths within the company.

Your future company

Located in Lisbon, your new employer is a multinational recognized as one of the world’s best providers of sales and customer service solutions. They support your career development, integration, and personal growth, creating a multicultural environment with more than 80 nationalities.