Food and Beverage Supervisor

Hilton; Vila Nova de Gaia; Presencial; EUR 18 000 - 24 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Travel perks

Paid parental leave

Crisis concierge

Mental health resources

Location-based benefits

Resumo da oferta

Hilton is seeking a Food and Beverage Supervisor in Porto to lead daily banquet operations and deliver memorable guest experiences. You will oversee event planning, setup, execution, and breakdown while ensuring best practices and safety standards. Collaboration with F&B teams is essential to success.

The role emphasizes guest service, team development, and flexible scheduling to meet event demands in a hotel environment.

Qualificações

• Previous F&B experience in a hotel.
• Committed to delivering high levels of customer service.
• Positive attitude and strong communication skills.
• Flexible to different work situations and shifts.
• Fluent in Portuguese and English.

Responsabilidades

• Delight guests with upbeat service and proactive hospitality.
• Supervise the execution of events within F&B outlets and ensure quality standards.
• Oversee setup and breakdown of function rooms and proper storage of equipment.
• Coordinate event specifications and updates with Food & Beverage teams.
• Manage F&B team scheduling, supervision, coaching, and recognition.
• Uphold health, safety, sanitation and alcohol awareness regulations.

Conhecimentos

F&B experience

Customer service

Communication skills

Shift flexibility

Portuguese & English

Descrição da oferta de emprego

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Food and Beverage Supervisor, you're not just overseeing the seamless execution of daily banquet operations – you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

• Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special.
• Supervise execution of events: Plan, organize, and execute various events within our F&B outlets, such as breakfasts, coffee breaks, luncheons, dinners, cocktail receptions, and galas.
• Ensure a flawless event setup: Oversee the setup of function rooms, ensuring linens, silverware, glassware, and chinaware are arranged according to event specifications and quality standards.
• Collaborate for success: Communicate event specifications, procedures, and updates to relevant teams in Food and Beverage.
• Oversee event breakdown: Ensure function rooms are properly broken down and all equipment is stored correctly for the next event.
• Manage team performance: Oversee F&B team, including scheduling, supervision, coaching, and recognition.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.

Qualifications

What takes to Make the Stay – A Food and Beverage Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous Food and Beverage experience in Hotel
• Committed to delivering high levels of customer service
• Positive attitude
• Good communication skills
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Fluent in Portuguese and English
• Shift Flexibility
• Willingness to develop team members and self

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world‑class hotels through our Go Hilton travel program.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).
• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.