Food and Beverage Attendant

Hilton Worldwide, Inc.; Arroios; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A global hospitality company in Lisbon is seeking a Food and Beverage Attendant to enhance guest experience through exceptional service across various dining areas. The ideal candidate will possess excellent communication skills in both Portuguese and English, a friendly disposition, and previous food hygiene experience. Join a team dedicated to remarkable hospitality that values guest satisfaction and teamwork.

Qualificações

• Experience in delivering exceptional guest service.
• Ability to work well in a team environment.
• Good understanding of food and beverage operations.

Responsabilidades

• Receive orders and serve customers in a timely manner.
• Understand menu content and changes.
• Keep the service area clean and prepared.
• Manage customer accounts properly.
• Answer guest queries politely.

Conhecimentos

Friendly disposition

Guest service commitment

Motivation to learn

Team collaboration

Communication in Portuguese

Communication in English

Food hygiene experience

Descrição da oferta de emprego

Job Description - Food and Beverage Attendant

A Food and Beverage Attendant affects every Guest experience with our restaurant, bar, room service and banquets. We always deliver an experience that will exceed our Guests' food, beverage, and culinary expectations.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage operations inside of our restaurant, bar and banquets facilities and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required
• Understand menu content, any menu changes, and promotional activities
• Keep your service area clean, tidy, and well-prepared
• Efficiently manage the proper settlement of all customer accounts
• Answer Guest queries in a polite and helpful manner

What are we looking for?

Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Friendly, positive, energetic disposition
• Committed to delivering exceptional guest service
• Motivated to learn new skills and techniques
• Positive and willing to participate on a team and work with a winning attitude
• Excellent communication skills in Portuguese and English
• Previous food hygiene experience

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are an Equal Opportunities employer and welcome applications from all qualified candidates.