Flemish-Speaking Frontline Customer Care Agent – Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 13 000 - 18 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is seeking a Customer Care & Recall Agent to handle inquiries across phone, chat and email, ensuring fast resolution and high customer satisfaction. This on-site role supports a busy operations flow and requires a proactive, organized approach.

The position features a 08:00-17:00 schedule in Lisbon with a monthly salary of 1,400 EUR and standard on-site conditions. Candidates should demonstrate clear communication and a strong customer-first mindset.

Qualificações

• Comfortable in a fast-moving, customer-facing role.
• Able to stay organized when handling multiple cases at once.
• Clear, professional communication style, written and verbal.
• Right to work in the country without sponsorship required.

Responsabilidades

• Flag recurring issues so they can be addressed at the source.
• Resolve issues efficiently without compromising quality.
• Respond to customer questions across phone, chat, and/or email.
• Keep internal systems and case notes accurate and current.

Conhecimentos

Customer-facing communication

Organizational skills

Professional communication

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal is seeking a Customer Care & Recall Agent to handle inquiries across phone, chat and email, ensuring fast resolution and high customer satisfaction. This on-site role supports a busy operations flow and requires a proactive, organized approach.

The position features a 08:00-17:00 schedule in Lisbon with a monthly salary of 1,400 EUR and standard on-site conditions. Candidates should demonstrate clear communication and a strong customer-first mindset.