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Finnish-Speaking E-commerce Support Specialist (Remote from Portugal)

Cross Border Talents

Faro

Teletrabalho

EUR 30 000 - 40 000

Tempo integral

Hoje
Torna-te num dos primeiros candidatos

Resumo da oferta

A leading technology company is seeking a Finnish-Speaking E-commerce Support Specialist to support customers remotely in Portugal. You'll assist customers with order issues and communicate through various channels, ensuring data security. Ideal candidates are empathetic, flexible, and problem-solvers. Attractive salary and benefits including bonuses and meal allowances are offered.

Serviços

Attractive monthly salary
Holiday and Christmas bonuses
Meal allowance card
Private health insurance
Extra payment for late hours
Paid training
Optional housing in a company apartment

Qualificações

  • Previous experience in customer support is a plus.
  • Flexibility to work rotating shifts including weekends and holidays.

Responsabilidades

  • Support Finnish-speaking customers with order-related issues.
  • Communicate clearly and professionally across channels.
  • Handle sensitive data responsibly and securely.

Conhecimentos

Native-level Finnish
Strong English (C1)
Problem-solving
Calm under pressure
Descrição da oferta de emprego
Finnish-Speaking E-commerce Support Specialist (Remote from Portugal)

Location: Remote in Continental Portugal
Contract: Full-time (12-month with renewal)

Start dates: July 14, July 21, July 28

Join a household name in global technology a company known for its cutting-edge devices, design excellence, and a seamless online shopping experience. Your mission: support their customers with empathy and efficiency.

Your Responsibilities
  • Support Finnish-speaking customers with order-related issues (tracking, returns, payments).
  • Communicate clearly and professionally across channels (phone, email, chat).
  • Handle sensitive data responsibly and securely.
  • Escalate complex cases using internal tools and procedures.
  • Monitor and improve your own KPIs.
You have
  • Native-level Finnish and strong English (C1).
  • Ability to stay calm under pressure and problem-solve efficiently.
  • Previous experience in customer support is a plus.
  • Flexibility to work rotating shifts, including weekends and holidays.
  • Already located in Portugal OR willing to relocate for this opportunity (relocation help and housing allowance is offered by the hiring company)
What’s in it for you
  • Attractive monthly salary
  • Holiday and Christmas bonuses split over 12 months.
  • Meal allowance card and private health insurance.
  • Extra payment for working late hours, public holidays and night shifts
  • Fully remote work with equipment provided.
  • Paid training (15-20 business days).
  • Optional housing in a company apartment (for the candidates moving from abroad).
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