Finnish Customer Advisor - Lisbon (Relocation Provided)

Foundever; Lisboa; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Wellness program

Job stability

Life-long skills and experience

Excellent work culture

Job summary

Sitel Corp. is seeking a Finnish Customer Advisor to join their team in Lisbon, Portugal. The role involves providing customer support and building meaningful relationships to ensure outstanding service quality.

The ideal candidate should be a native Finnish speaker with advanced English skills and a passion for problem-solving. Benefits include a relocation package, competitive wages, and opportunities for professional growth.

Qualifications

• Native or proficient level of Finnish (C2).
• Advanced level of English (C1), both verbal and written.
• Strong communication skills with excellent phone and writing skills.
• Analytical and problem-solving skills with attention to detail.
• Desire to learn and advance in career.

Responsibilities

• Provide first contact resolutions to customer queries.
• Offer specialized customer support via written and phone communication.
• Build meaningful relationships and answer questions courteously.
• Meet and exceed customer service quality goals and productivity targets.
• Create an amazing customer experience.

Skills

Finnish (C2)

English (C1)

Analytical skills

Problem-solving skills

Communication skills

Job description

Sitel Corp. is seeking a Finnish Customer Advisor to join their team in Lisbon, Portugal. The role involves providing customer support and building meaningful relationships to ensure outstanding service quality.

The ideal candidate should be a native Finnish speaker with advanced English skills and a passion for problem-solving. Benefits include a relocation package, competitive wages, and opportunities for professional growth.