FinCrime Analyst (External Enquiries) - Italian

Revolut; Portugal; Remote; EUR 42,000 - 60,000; Full time

Job summary

Revolut in Portugal is seeking an External Enquiry Analyst to detect and investigate risks impacting customers, working with Compliance to safeguard funds and prevent financial crime. This role may include night and weekend shifts, which are fully compensated.

You will liaise with law enforcement, handle court orders and DPAs, and prepare documentation for third-party requests while collaborating with Legal and other teams to ensure timely, compliant outcomes.

Qualifications

• Bachelor's degree or equivalent.
• Fluency in English (C1+).
• Fluency in Italian (C1+).
• 2+ years FinCrime experience or 1+ year with external enforcement experience.
• Familiarity with investigative methodologies and analytical tools.

Responsibilities

• Liaising with law enforcement.
• Responding to court orders, DPAs, and POs, and complying with legislation.
• Ensuring requests are completed within the applicable time scales.
• Liaising with the Legal team as necessary.
• Preparing documentation for third-party requests.
• Conducting fraud-related investigations based on reports.
• Generating reports and creating alerts for suspicious activity.
• Discussing financial crime concerns with team members across departments and seniority.

Skills

English fluency

Italian fluency

FinCrime experience

Investigative tools

Education

Bachelor's degree

Tools

Spreadsheets

Pivot tables

Job description

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Financial Crime team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to prevent financial crime.

We’re looking for an External Enquiry Analyst to detect and investigate risks that could impact our customers. You’ll work closely with the Compliance team to safeguard funds and ensure robust protection against financial crime.

To support our 24/7 coverage, this role may include night and weekend shifts, which are fully compensated.

What you’ll be doing

• Liaising with law enforcement
• Responding to court orders, DPAs, and POs, and complying with legislation like POCA and DPA
• Ensuring requests are completed within the applicable time scales
• Liaising with the Legal team as necessary
• Preparing documentation for third-party requests
• Conducting fraud-related investigations based on reports received
• Generating reports and creating alerts for suspicious activity
• Discussing financial crime concerns with team members across departments and seniority

What you’ll need

• A bachelor's degree or equivalent
• Fluency in English (C1+ level)
• Fluency in Italian (C1+ level)
• 2+ years of FinCrime experience, or 1+ years of experience dealing with external law enforcement and other government agencies
• Familiarity with investigative methodologies evidenced by use of analytical tools (e.g., spreadsheets, filters, pivots, network charts)
• Knowledge of court orders, DPA, PO, and preparing witness statements
• Confidence communicating with people at all levels, both externally and within the organisation
• Critical thinking skills
• The ability to multitask, prioritise, and work well under pressure

Nice to have

• A degree in law or STEM subject
• A professional certification (ICA or ACAMS)
• Fluency in other languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.