Financial Customer Support – French Speaker - Lisbon

Blu Selection; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading customer service provider in Lisbon is seeking a Financial Customer Support professional. You will provide first-class support to customers, assist with banking queries, and handle administrative tasks. Native-level French is mandatory, along with a strong interest in finance. The role offers a permanent contract with a competitive salary and a thorough relocation package for international candidates.

Serviços

€890 gross/month x 14 months

Up to €100/month performance bonus

Meal vouchers of €7.23/workday

Private health insurance after 6 months

Qualificações

• Background in sales, customer service, or credit recovery is a plus.
• EU Citizenship or a valid Portuguese work permit is required.

Responsabilidades

• Providing first-class technical and customer support.
• Assisting customers with banking-related queries via email or phone.
• Performing additional administrative tasks linked to financial operations.

Conhecimentos

Native level of French

Good written skills in French

Motivated and reliable attitude

Team spirit

Interest in finance and customer service

Descrição da oferta de emprego

Are you interested in finance and motivated to deepen your knowledge in the banking sector? Would you like to work abroad in an international team for one of the most dynamic service providers in Lisbon? This could be the opportunity that will shape your career and give you the experience of a lifetime!

Your responsibilities and impact as Financial Customer Support will be:

• Providing first-class technical and customer support

• Assisting customers with their banking-related queries via email or phone

• Performing additional administrative tasks linked to financial operations

• Coordinating office activities to ensure efficiency and compliance with company policies

• Creating and updating databases with financial, personnel, and customer information

• Working daily in a multicultural team environment with colleagues from all over the world

Skills, qualifications, and interests you need to succeed in this role:

• Native level of French (mandatory)

• Good written skills in French with attention to detail

• A motivated, reliable, and committed attitude

• Team spirit and willingness to collaborate with colleagues from different nationalities

• An interest in finance and customer service

• A background in sales, customer service, or credit recovery is a plus

• EU Citizenship or a valid Portuguese work permit is required

What’s in it for you?

• Contract type: Permanent contract

• Working hours: Monday to Saturday, rotating shifts between 8 AM and 6 PM

• Compensation package:

  • €890 gross/month x 14 months

  • Up to €100/month performance bonus

  • Meal vouchers of €7.23/workday

  • Reimbursement of some transport costs

  • Private health insurance and dental plan after 6 months

• Relocation package for international candidates:

  • Reimbursement (up to €400) of initial flight ticket after 4 months with the company

  • 4 months of accommodation in a shared flat provided by the company (rental fee to pay)

• Fully paid training to start your career

• Professional development and career evolution opportunities

• A multicultural and international work environment

• Opportunity to collaborate with some of the most renowned brands in the industry

Your Future Company

Founded in 2000 by two French entrepreneurs, this company has become an international leader in customer experience, with more than 50,000 employees worldwide. From its Lisbon hub, it manages customer service for some of the most innovative and progressive global brands.