Financial Crime Quality Agent

6102 ACN 2 BPS Company; Campo de Ourique; Presencial; EUR 18 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Life Insurance and Pension Plan

Free medical services at the office

Wellness programs

Flexben Program for Education/Training

Resumo da oferta

Accenture is seeking a Quality Checker Agent to maintain high quality in the business environment. You will perform quality checks on the team’s work following a quality framework and interpret quality trends to improve performance.

You will assess QC scores and provide one-on-one mentorship to staff. Requirements include a Bachelor’s degree in a related field, 1 year in a similar role, fluent English (C1), AML/CAMS/ICA certifications, and strong analytical skills.

Qualificações

• Bachelor’s degree in Finance, Economics, Business Administration, Law or related field preferred
• 12th Grade/Highschool Diploma is the minimum requirement
• Full proficient in English (Read, Write, and Speak) C1 level
• One or more AML/Financial Crime/Compliance certifications (ICA or CAMS) required or preferred

Responsabilidades

• Perform quality checks following Client procedures and framework
• Assess QC Scores and conduct Quality RCA
• Provide one-on-one mentorship to team members
• Contribute to improvement of team performance through insights

Conhecimentos

Fluent English

Attention to detail

Analytical thinking

Communication skills

Interpersonal skills

Problem-solving mindset

MS Excel

MS PowerPoint

Formação académica

Bachelor’s degree in Finance, Economics, Business Administration, Law

12th Grade/Highschool Diploma

Ferramentas

Excel

PowerPoint

Descrição da oferta de emprego

Accenture Industry and Enterprise in today’s business environment, growth isn’t just about building value – it’s fundamental to long‑term business survival. So how do organizations sustain themselves? The key is a new operating model—one that’s anchored around the customer and propelled by intelligence to deliver exceptional experiences across the enterprise at speed and at scale. At Accenture Industry and Enterprise, you will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to revolutionize their operating models.

What You’ll Do

Quality Checker Agent plays a crucial role in maintaining high quality in the business environment. These professionals perform quality checks on the team's work following a quality framework. Interpretated the quality trends and the root causes with the aim the improve of the performance of the team members.

Key Responsibilities

• Perform quality on the team members following Client procedures and framework
• Assessing and evaluation of QC Scores
• Perform Quality RCA
• Providing one-on-one mentorship.

What You Bring

• Up to 3 years of aggregate experience in compliance-related roles or financial investigations. Experience gained during internships is fully considered towards this total.
• At least 1 year on a similar Role
• Bachelor’s degree in Finance, Economics, Business Administration, Law, or related field (preferred). 12th Grade/Highschool Diploma is the minimum require
• Full proficient in English (Read, Write, and Speak). Requirement C1
• At least one of the following certifications: ICA certifications in AML, Financial Crime, or Compliance and/or CAMS (Certified Anti-Money Laundering Specialist)
• Deep understanding of AML typologies, red-flag indicators, and regulatory obligations. Operational experience is a plus
• Excellent communication skills with both junior and senior stakeholders (written and verbal)
• Strong analytical and quality‑assessment skills
• Flexible, hands‑on, problem‑solving mindset, able to deal with high demand Intermediate use of MS tool such as Excel and Power Point
• Attention to detail.
• Critical and Analytical Mind set
• Interpersonal Skills Fast‑paced working environment suitable for adaptable and detail‑oriented candidates; May be required to work on Client‑observed holidays and local holidays Weekend availability may be required Overtime may be required to meet deadlines or project needs

Legal

Must own a valid work permit or EU/Schengen Space Nationality to legally work in Portugal. You must submit your CV in English.

What We Offer

• Health insurance
• Life Insurance and Pension Plan Programs
• Free medical services at the office (Physician, Nutritionist, Psychologist)
• Wellness programs
• Flexben Program (Support for Education, Kindergarden, Training, Technology, Health)
• Employee Share Purchase Plan
• Personalized training paths and access to Udemy and Plurisight Plataforms
• Flex-ability program (financial and flexible support for people with disabilities)
• Special banking conditions

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Declaração de Igualdade de Oportunidades de Emprego

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Bring your incredible skills and join our global team of innovators.

We come together from different backgrounds across the world and work with the latest technologies to create value and growth for our clients.

With us, you’ll continue to learn and grow so you can advance in your career. Your personal dreams and ambitions are just as important to us; that’s why we offer support any way we can—when you thrive, we all thrive. Explore your next step at Accenture Belong. Grow. Thrive. Join agreat place to work for reinventors who drive meaningful change for our clients, communities, and the world. Wo rld. Explore your next step at Accenture