Examinations Delivery Lead – Porto

Sage Global Services Limited; Porto; Híbrido; EUR 26 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual bonus

Employee Assistance Program (EAP)

Benefits Portal (Coverflex)

Hybrid work

Free tea and coffee

Great team spirit

Resumo da oferta

Improve International is seeking an Examination Delivery Specialist in Porto to manage exams from planning to results, ensuring confidentiality and quality. The role supports ISVPS activities across veterinary training and postgraduate studies, coordinating with examiners, providers, and candidates.

The position offers a hybrid working arrangement near central Porto, with a 40-hour workweek, annual bonus potential, and full training provided.

Qualificações

• Good English, German and French proficiency.
• Meticulous attention to detail.
• Competent IT skills, use of Microsoft Office software.

Responsabilidades

• Plan and prepare for examinations to a strict timeline.
• Prepare examination papers while ensuring confidentiality and integrity.
• Communicate assessment requirements and policies to candidates.
• Support candidates during their assessment journey and issue results.
• Determine candidate eligibility for awards and review applications.
• Process assessments for examiners and invigilate examinations as required.
• Manage candidate appeals and complaints with support from manager.
• Invite and maintain relationships with examiners.
• Collaborate with training providers to enhance candidate support.
• Analyse costs and liaise with partners on cost-effective options.
• Compile examination papers and maintain question pools.
• Attend meetings and provide feedback and activity reports.

Conhecimentos

English proficiency

German proficiency

French proficiency

Attention to detail

IT skills

MS Office

Communication skills

Problem solving

Time management

Customer service

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Improve International is seeking an Examination Delivery Specialist in Porto to manage exams from planning to results, ensuring confidentiality and quality. The role supports ISVPS activities across veterinary training and postgraduate studies, coordinating with examiners, providers, and candidates.

The position offers a hybrid working arrangement near central Porto, with a 40-hour workweek, annual bonus potential, and full training provided.