Entry Level Customer Service Agent French Speaker – Lisbon

Blu Selection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading international company in Lisbon is seeking customer service professionals to assist clients with inquiries in a multicultural environment. Candidates should be native French speakers with a good command of English, and possess strong communication skills. The role offers a full-time contract with competitive gross salaries starting from €1040 per month. Relocation support and various perks are included, making this an exciting opportunity to build a career abroad.

Serviços

Private health insurance after 6 months

Free Portuguese lessons

Cooking classes

Sports activities

Social events

22 days of paid holidays

Qualificações

• EU citizenship or valid Portuguese residency card.
• Willingness to relocate to Lisbon for an international career opportunity.
• Professional attitude and team spirit.

Responsabilidades

• Assist customers with inquiries via email, phone, and live chat.
• Collect and update customer data.
• Provide product information on subscriptions, payments, and technical requirements.
• Ensure excellent customer satisfaction.

Conhecimentos

Native French speaker

Good level of English

Strong communication skills

Strong listening skills

Motivation and commitment

Descrição da oferta de emprego

Are you interested in helping people enjoy the best customer experience?
Join a leading international company in Lisbon, assist customers with their requests, and start building your career abroad in a dynamic multicultural environment.

Your responsibilities

• Assist customers with inquiries via email, phone, and live chat.

• Collect and update customer data.

• Provide product information (subscriptions, payments, technical requirements).

• Ensure excellent customer satisfaction with professional and friendly responses.

Your profile

• EU citizenship or valid Portuguese residency card.

• Native French speaker with a good level of English.

• Motivation and commitment to delivering excellent service.

• Strong communication and listening skills.

• Professional attitude and team spirit.

• Willingness to relocate to Lisbon for an international career opportunity.

What’s in it for you?

• Contract: Fixed-term, renewable annually.

• Working hours: Full-time, 40h/week, rotating shifts.

• Salary:

  • With accommodation (shared flat, bills included): €1040 gross/month.

  • Without accommodation: €1240 gross/month.

Relocation package

• Reimbursement of initial flight expenses after 9 months.

• Airport pick-up upon arrival.

• Annual return flight to your home country (within the EU).

• Support with paperwork and opening a bank account.

Extra perks

• Private health insurance after 6 months (additional to the standard coverage).

• Free Portuguese lessons, cooking classes, sports activities, and social events.

• 22 days of paid holidays plus Portuguese public holidays.