Entry-Level Concierge in Almada

ConFlip; Almada; On-site; EUR 8,400 - 11,000; Full time

Job summary

ConFlip is seeking an entry-level Concierge in Almada to provide exceptional service to guests and residents. You will greet visitors, answer inquiries, help with check-in and check-out, and offer local recommendations to ensure a comfortable stay.

In this full-time role, you will work rotating shifts, including evenings, weekends, and holidays, and interact with people from around the world. A friendly, proactive attitude and strong English communication are essential.

Qualifications

• High school diploma or equivalent required.
• Excellent English communication; other languages a plus.
• Strong customer service skills and a friendly attitude.
• Ability to multitask and prioritize tasks effectively; basic computer skills.

Responsibilities

• Greet guests and residents in a friendly, professional manner.
• Answer calls, take messages, and handle inquiries.
• Provide local info and dining recommendations.
• Assist with check-in and check-out procedures.
• Address complaints promptly and maintain lobby area.
• Monitor security cameras and report hazards.
• Coordinate with departments to fulfill guest requests.

Skills

Customer service

Communication

Multitasking

Friendly attitude

Computer skills

Physical stamina

Education

High school diploma or equivalent

Tools

Hotel management software

Job description

Entry-Level Concierge in Almada

As an entry-level concierge in Almada, you will be responsible for providing exceptional customer service to guests and residents of our establishment. Your primary role will be to assist with their needs and make their stay as comfortable and enjoyable as possible.

Key Responsibilities

• Greet guests and residents in a friendly and professional manner
• Answer phone calls, take messages, and handle inquiries
• Provide information about local attractions, transportation options, and dining recommendations
• Assist with check-in and check-out processes
• Handle complaints or concerns promptly and effectively
• Maintain the cleanliness and appearance of the lobby area
• Monitor security cameras and report any suspicious activity or safety hazards
• Coordinate with other departments to ensure all guest requests are fulfilled in a timely manner

Requirements

• High school diploma or equivalent
• Excellent communication skills in English (knowledge of other languages is a plus)
• Strong customer service skills
• Ability to multitask and prioritize tasks effectively
• Friendly, positive attitude with a willingness to go above and beyond for guests
• Basic computer skills (experience with hotel management software is a plus)
• Must be able to stand for extended periods of time and lift up to 50 pounds if necessary

Working Conditions

This is a full-time position with a starting salary of $1000 per month. As an entry-level concierge, you will work rotating shifts including evenings, weekends, and holidays. You will also have the opportunity to interact with people from all over the world on a daily basis.

As an equal opportunity employer, we welcome individuals of any nationality who possess the necessary qualifications for this position.