Enterprise AI Workflows Engineer (EMEA)

Localization Academy Inc.; Lisboa; Remote; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Remote-friendly roles

Job summary

Smartcat is expanding its team to build and deploy customer translation and localization workflows for enterprise clients. You’ll lead technical discovery and demos, guide onboarding, and support renewals by proving value and removing blockers in highly visible customer engagements.

This hands-on engineering role centers on learning and development, websites, and marketing workflows. You’ll own integrations, data security, test coverage, and production readiness while collaborating with Account

Qualifications

• Proven ability shipping software, integrations, or automation for enterprise customers.
• Hands-on coding across APIs, authentication, webhooks, data transformation, version control, testing, and debugging.
• Experience building AI workflows and evaluating quality, reliability, latency, and cost.
• Clear communication with technical and business stakeholders, and the ability to scope ambiguous requests.
• Ownership through deployment, documentation, customer enablement, and adoption.

Responsibilities

• Scope customer needs into technical plans with clear dependencies, acceptance criteria, and measurable outcomes.
• Build AI workflows using prompts, glossaries, translation memories, and human review to meet customer terminology, brand, and quality requirements.
• Write and deploy integrations with CMS, DAM, PIM, LMS, and commerce systems, preserving content structure, metadata, and context.
• Own production readiness: secure data access, testing, error handling, monitoring, quality evaluation, and review routing. Document the solution and agree ongoing ownership.
• Support customer enablement and adoption with Account teams, measure results against the baseline, and identify valuable follow-on workflows.
• Turn customer work into reusable connectors, evaluation suites, and deployment patterns, and inform Product and Engineering priorities.

Skills

AI workflows

Technical communication

Customer-facing collaboration

Ownership mindset

Willingness to travel

Tools

APIs

Authentication

Webhooks

Data transformation

Version control

Testing and debugging

Job description

Smartcat is expanding its team to build and deploy customer translation and localization workflows for enterprise clients. You’ll lead technical discovery and demos, guide onboarding, and support renewals by proving value and removing blockers in highly visible customer engagements.

This hands-on engineering role centers on learning and development, websites, and marketing workflows. You’ll own integrations, data security, test coverage, and production readiness while collaborating with Account