EMEA Sales Operations Analyst

Cyncly Group; Lisboa; Presencial; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A global technology company is seeking an EMEA Sales Operations Analyst in Lisbon to drive performance optimization and data-informed decision-making across Sales and Marketing functions. The ideal candidate has over 5 years of experience in Revenue Operations and strong proficiency in Salesforce and BI tools. This hands-on role emphasizes collaboration and strategic influence to improve sales outcomes and marketing efficiency.

Serviços

Flexible work environment

Opportunities for growth

Diverse team culture

Qualificações

• 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a strong focus on performance analysis and forecasting.
• Deep understanding of SaaS GTM metrics, including bookings, pipeline coverage, CAC, LTV, churn, and marketing attribution.
• Proven ability to work cross-functionally with Sales, Marketing, and Finance leadership to influence strategic priorities.

Responsabilidades

• Drive data-informed decision-making and performance optimization across GTM functions.
• Act as a trusted strategic advisor to EMEA Sales leaders using data to drive accountability.
• Identify and address bottlenecks in the sales funnel and lead conversion.

Conhecimentos

Revenue Operations

Sales Operations

Data Analytics

Strong communication skills

Formação académica

Bachelor’s degree in Business, Finance, Data Analytics, or a related field

Ferramentas

Salesforce

BI tools (Tableau, Looker, Power BI)

Excel

Descrição da oferta de emprego

Job Title: EMEA Sales Operations Analyst
Department: Revenue Operations
Reports to: Director, Sales and Marketing Performance

About Us

Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa.

Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience.

Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialized in technology

About the role:

We are seeking a EMEA Sales Operations Analyst to drive data-informed decision-making and performance optimization across our go-to-market (GTM) functions. In this role, you will work closely with Sales, Marketing, and Revenue leaders to ensure decision making based on performance drivers and are empowered to take action based on data-driven insights.

Your performance goals will be directly tied to the outcomes of the teams you support, making this role highly collaborative, hands-on, and results-oriented. You will leverage data structures and frameworks run by GTM Reporting & Forecasting Team to ensure consistency in reporting and analytics across the business as well as focusing you on actions to change performance outcomes.

Main Responsibilities

Performance Partnership & Influence:

• Act as a trusted strategic advisor to EMEA Sales leaders, using data to drive accountability and execution on key objectives. Manage them these stakeholders through the prioritisation and approach needed to achieve outcomes.
• Align performance measurement, forecasting accuracy, and pipeline health to revenue goals, proactively identifying risks and opportunities.
• Influence Sales leaders to take action on insights, ensuring data is not just reported but operationalized for growth.

Data-Driven Decision-Making:

• Use reporting structures from the GTM Reporting & Forecasting Team, as well as pillar run data sets, to provide actionable insights on pipeline velocity, conversion rates, lead quality, campaign ROI, and other critical performance metrics.
• Ensure teams adhere to standardized data definitions and frameworks to maintain consistency across GTM analytics.
• Collaborate with Deal Operations, GTM Reporting and Forecasting, Technology, Enablement, Finance and HR to ensure efficient and coherent prioritisation.

Forecasting & Goal Setting:

• Work with Sales to develop and refine forecasts, ensuring alignment between pipeline generation and bookings.
• Drive improvements in forecast accuracy by analysing leading indicators and trends, ensuring teams proactively address gaps.
• Support quarterly and annual planning by translating data insights into headcount planning, resource allocation, and strategic investment decisions.

Operational Excellence & Process Optimization:

• Identify and address bottlenecks in the sales funnel, lead conversion, and customer acquisition processes.
• Partner with Sales Enablement and Marketing Operations to enhance campaign effectiveness, sales productivity, and pipeline acceleration strategies.
• Ensure Marketing and Sales work in sync, optimizing lead handoff processes and aligning attribution methodologies.

Illustrative success metrics

• Pipeline health (coverage, velocity, conversion rates)
• Marketing efficiency (ROI, lead-to-revenue performance)
• Sales execution (forecast accuracy, attainment vs. target)
• Revenue growth (ARR, bookings, churn reduction)

Required Qualifications and Experience

• Bachelor’s degree in Business, Finance, Data Analytics, or a related field.
• 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a strong focus on performance analysis and forecasting.
• Deep understanding of SaaS GTM metrics, including bookings, pipeline coverage, CAC, LTV, churn, and marketing attribution.
• Strong experience leveraging structured data from centralized analytics/reporting teams to drive business decisions.
• Proven ability to work cross-functionally with Sales, Marketing, and Finance leadership to influence strategic priorities.
• Proficiency in Salesforce, BI tools (Tableau, Looker, Power BI), and Excel for data analysis and reporting.
• Strong communication skills, with the ability to turn complex data into compelling narratives for executive stakeholders

Working for us:

At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect.

Here, you’ll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You’ll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth.

We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together.

If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - come join us.