Customer Care with a Video Streaming Corporation (Swedish Language)

TN Portugal; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading video streaming corporation is seeking a Customer Care representative fluent in Swedish to provide world-class support in Lisbon. Join a vibrant international team and assist customers with inquiries related to subscriptions and technical issues. Enjoy a competitive salary, relocation package, and ongoing career development opportunities.

Serviços

Relocation package

Flight reimbursement

Fully paid training

Ongoing career development opportunities

Qualificações

• Native-level fluency in Swedish and good command of English (B2 level or higher).
• Strong communication skills and a customer-oriented mindset.
• Tech-savvy and comfortable navigating streaming platforms.

Responsabilidades

• Assist Swedish-speaking customers via phone, email, and chat.
• Deliver a high-quality customer experience.
• Resolve issues efficiently and effectively.

Conhecimentos

Communication

Customer-oriented mindset

Tech-savvy

Descrição da oferta de emprego

Social network you want to login/join with:

Customer Care with a Video Streaming Corporation (Swedish Language), Lisbon

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Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d981c531e547

Job Views:

1

Posted:

23.05.2025

Expiry Date:

07.07.2025

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Job Description:

Customer Care with a Video Streaming Corporation (Swedish Language)

Salary is EUR 1,606 per month gross with bonuses

Are you passionate about customer support and streaming services?
Join us and represent one of the leading streaming platforms in the Nordics, delivering premium TV, films, and sports content. Work in a vibrant international environment in Lisbon, providing world-class support to Swedish-speaking customers.

What Youll Do

Assist Swedish-speaking customers via phone, email, and chat with inquiries related to subscriptions, accounts, payments, and technical issues.

Deliver a high-quality customer experience, maintaining professionalism and empathy at all times.

Resolve issues efficiently and effectively, ensuring customer satisfaction.

Guide customers through Viaplays platform features and offer tailored solutions.

Collaborate with internal teams to escalate complex issues when necessary.

Who You Are

Native-level fluency in Swedish and good command of English (B2 level or higher).

Strong communication skills and a customer-oriented mindset.

Tech-savvy and comfortable navigating streaming platforms and basic troubleshooting.

A team player who thrives in a fast-paced and multicultural environment.

EU citizenship or valid Portuguese work permit required.

What We Offer

Relocation package: flight reimbursement, airport pickup, and accommodation (optional).

Competitive salary with performance-based bonuses.

Fully paid training and ongoing career development opportunities.

Modern office in central Lisbon with a multicultural and inclusive team.

Opportunity to work with one of Europes most exciting entertainment brands.

Make your move to sunny Lisbon!
Apply now and bring your Swedish language skills to a dynamic and international setting.