Italian speaking -Customer Support Representative Remote in PT

TN Portugal; Nazaré; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

Une entreprise internationale recherche des représentants du service client parlant italien pour rejoindre une équipe dynamique au Portugal. Ce poste à distance offre l'opportunité de développer vos compétences en service client tout en travaillant dans un environnement multiculturel. Les candidats doivent déjà résider au Portugal et posséder un passeport européen.

Serviços

Salaire compétitif et incitations basées sur la performance

Formation complète fournie

Opportunité de croissance de carrière

Qualificações

• Proficience en italien (niveau C1/C2).
• Résider déjà au Portugal.
• Compétences exceptionnelles en résolution de problèmes et en relations interpersonnelles.

Responsabilidades

• Gérer les demandes des clients par téléphone, email et chat.
• Assister avec des informations sur les produits et résoudre les problèmes.
• Fournir un excellent service client et assurer une expérience positive.

Conhecimentos

Proficience en italien

Compétences interpersonnelles

Résolution de problèmes

Descrição da oferta de emprego

Italian speaking -Customer Support Representative Remote in PT, Nazaré

Client:

Cbtalents

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

94cd7853a6e6

Job Views:

3

Posted:

23.05.2025

Expiry Date:

07.07.2025

Job Description:

Are you an Italian speaker looking for an exciting opportunity abroad?

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already living in Portugal, this position is fully remote, allowing you to work from anywhere in the country—except the islands. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:
Handle inbound customer inquiries via phone, email, and chat
Assist with product information, troubleshooting, and issue resolution
Deliver excellent customer service while ensuring a positive customer experience
Follow up on customer requests and escalate issues when necessary

Requirements:

• Proficiency in Italian (C1/C2 level)
• Already residing in Portugal (remote work available from any city except the islands)
• Exceptional problem-solving and interpersonal skills

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered:
Competitive salary and performance-based incentives
Full training provided
Opportunity to work in an international environment with career growth potential

Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.

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