Dynamics 365 Field Service Lead Consultant

Jobbex IT; Lisboa; On-site; EUR 42,000 - 60,000; Full time

Job summary

Jobbex.IT, a company that empowers people by matching talents to projects, is seeking a Dynamics 365 Field Service Consultant to support one of our clients in Lisbon, Portugal.

You will gather and document business requirements, analyse processes, and help configure and implement Microsoft Dynamics 365 Field Service. You’ll bridge business and technical teams, run workshops, perform UAT, and produce functional documentation to promote user adoption.

Qualifications

• 3+ years of professional experience in a similar functional consulting role.
• Experience in requirements gathering and functional solution design.
• Good knowledge of Microsoft Dynamics 365 Field Service.
• Ability to translate business processes into functional requirements.
• Strong communication and collaboration with end users and technical teams.
• Proficient in spoken and written English.

Responsibilities

• Gather, analyse, and document business and functional requirements.
• Analyse business processes and translate them into functional application solutions.
• Support the functional configuration, implementation, and continuous improvement of Microsoft Dynamics 365 Field Service.
• Act as a bridge between business stakeholders, end users, and technical teams.
• Facilitate workshops and working sessions to understand business needs and validate proposed solutions.
• Participate in functional testing, solution validation, and user acceptance testing (UAT).
• Prepare functional documentation and support end-user adoption and training.

Skills

Requirements gathering

Functional solution design

End-user training

Communication skills

English proficiency

Tools

Microsoft Dynamics 365 Field Service

Job description

Jobbex.IT, a company that empowers people by matching talents to projects, is seeking a Dynamics 365 Field Service Consultant to support one of our clients in Lisbon, Portugal.

You will gather and document business requirements, analyse processes, and help configure and implement Microsoft Dynamics 365 Field Service. You’ll bridge business and technical teams, run workshops, perform UAT, and produce functional documentation to promote user adoption.