Dwa Trainee

Nokia Global; Portugal; Presencial; EUR 6700 - 13 000; Tempo parcial

Resumo da oferta

Nokia Digital Office in Portugal invites you to join the User Experience unit as an intern. You’ll help understand user needs, improve clarity, and support the adoption of digital tools across global teams.

This role develops change management, data analysis, and communication skills while working with multicultural teams, reporting to the User Experience group.

Qualificações

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi).
• Advanced English proficiency and ability to explain technical concepts simply.
• Strong analytical mindset with numbers, metrics and data insights.
• Attention to detail and strong organizational skills.
• Written communication skills and ability to explain complex ideas clearly.

Responsabilidades

• Help compile and organize data about different initiatives.
• Analyze qualitative and quantitative information to derive insights.
• Prepare communication materials related to user experience initiatives and improvements.
• Support user testing activities, including value analysis and pilots.

Conhecimentos

Advanced English

Written communication

Analytical mindset

Attention to detail

Organizational skills

Ferramentas

Word

Excel

PowerPoint

Power BI

Descrição da oferta de emprego

TheDigital Office delivers seamless technology experiences to Nokia employees, as well as external users across the world. Our role is to translate Nokia’s business and technology goals into practical, people‑focused solutions that make work simpler.

For this internship, you’ll be joining theUser Experience unit that helps employees adopt new digital solutions smoothly and confidently. We focus on understanding user needs, improving clarity and usability, and ensuring changes are easy for people to navigate. Your work will support the overall experience of IT services used by employees across the globe.

What you’ll learn:

• Change Management essentials: how communication, user readiness, and user insights make a difference when introducing new tools or processes
• Best practices for IT service adoption: how to help people understand, embrace, and benefit from new digital solutions
• Process improvement methods: how to simplify and standardize ways of working to create smoother experiences

Responsibilities

• Help compile and organize data about different initiatives
• Analyze quantitative and qualitative information, turning complex data into clear, actionable insights
• Prepare communication materials related to user experience initiatives and improvements
• Support user testing activities, including value analysis and pilots

Qualifications

You Have:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi)
• Advanced English proficiency
• Written communication skills and ability to explain technical concepts in simple, user‑friendly language
• Strong analytical mindset: comfortable working with numbers, metrics, and deriving insights from data
• Attention to detail and strong organizational skills

It would be nice if you also had:

• Exposure to project management principles and user research
• Experience working or collaborating in multicultural or global environments.

Advancing connectivity to secure a brighter world. Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. Learn more about life at Noki...