DWA Trainee

Nokia; Amadora; Híbrido; EUR 6700 - 8900; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible and hybrid working schemes

Meal allowance to support daily needs

Well-being programs to support your |m

Opportunities to join and receive支持

Employee Growth Solutions to support你的

Diverse pool of Coaches & Mentors to望

Learning environment which promotes个人

Resumo da oferta

The Nokia Digital Office in Portugal invites motivated interns to join the User Experience unit. You will help translate business goals into user‑friendly IT solutions and support adoption of new tools across the globe.

This internship focuses on data collection, analysis, and creating clear communication materials for UX initiatives. You'll contribute to user testing, learn change management basics, and collaborate in a multicultural environment with flexible, hybrid working arrangements in the

Qualificações

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi)
• Advanced English proficiency
• Written communication skills and ability to explain technical concepts in simple, user-friendly language
• Strong analytical mindset: comfortable working with numbers, metrics, and deriving insights from data
• Attention to detail and strong organizational skills

Responsabilidades

• Assist in compiling and organizing data about initiatives
• Analyze quantitative and qualitative information to derive clear insights
• Prepare communication materials related to UX initiatives and improvements
• Support user testing activities, including value analyses and pilots

Conhecimentos

MS Office

Power BI

Advanced English

Written communication

Analytical thinking

Ferramentas

Power BI

Excel

Descrição da oferta de emprego

Job Description

The Digital Office delivers seamless technology experiences to Nokia employees, as well as external users across the world. Our role is to translate Nokia’s business and technology goals into practical, people‑focused solutions that make work simpler.

For this internship, you’ll be joining the User Experience unit that helps employees adopt new digital solutions smoothly and confidently. We focus on understanding user needs, improving clarity and usability, and ensuring changes are easy for people to navigate. Your work will support the overall experience of IT services used by employees across the globe.

What you’ll learn:

• Change Management essentials: how communication, user readiness, and user insights make a difference when introducing new tools or processes
• Best practices for IT service adoption: how to help people understand, embrace, and benefit from new digital solutions
• Process improvement methods: how to simplify and standardize ways of working to create smoother experiences

How You Will Contribute And What You Will Learn

• Help compile and organize data about different initiatives
• Analyze quantitative and qualitative information, turning complex data into clear, actionable insights
• Prepare communication materials related to user experience initiatives and improvements
• Support user testing activities, including value analysis and pilots

Key Skills And Experience

You Have:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, PowerBi)
• Advanced English proficiency
• Written communication skills and ability to explain technical concepts in simple, user‑friendly language
• Strong analytical mindset: comfortable working with numbers, metrics, and deriving insights from data
• Attention to detail and strong organizational skills

It would be nice if you also had:

• Exposure to project management principles and user research
• Experience working or collaborating in multicultural or global environments.

About Us

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Learn more about life at Nokia .

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia .

About The Team

Some of our benefits for trainees in Portugal :

• Flexible and hybrid working schemes
• Meal allowance to support daily needs
• Well-being programs to support your mental and physical health
• Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
• Employee Growth Solutions to support your personalized career & skills development
• Diverse pool of Coaches & Mentors to whom you have easy access
• A learning environment which promotes personal growth and professional development - for your role and beyond