Dutch Customer Advisor for NIKON - Lisbon, Portugal

Sitel; Lisboa; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A leading customer support company in Lisbon seeks Dutch-speaking individuals to join their customer support team. Responsibilities include providing assistance via phone and email, identifying solutions for customer inquiries, and ensuring high service quality. Ideal candidates should possess native Dutch and advanced English skills, along with a desire for growth and problem-solving ability. Competitive wages and relocation packages are offered.

Serviços

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Company-wide wellness programs

Job stability

Qualificações

• Must hold EU citizenship or valid work permit for Portugal.
• Desire to learn and advance, be a curious investigator and problem solver.
• Strong communication skills – excellent phone conversation and writing skills.

Responsabilidades

• Support customers via phone and email regarding products and services.
• Identify and troubleshoot solutions for customer demands.
• Build meaningful relationships with customers in a courteous manner.
• Meet service quality goals and compliance regulations.
• Provide feedback to management on customer experiences.

Conhecimentos

Dutch proficiency

Strong English communication

Analytical and problem solving skills

Attention to detail

Descrição da oferta de emprego

Overview

Come and work with us. How about join a support team of one of the most respected photographic brands? Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!

Your future project: join our Dutch Customer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous especially for its cameras and binoculars.

Responsibilities

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Native or proficient level of Dutch (C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!