Digital Solutions Project Manager – Customer Success

Avantor; Vila Nova de Gaia; Teletrabalho; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A global provider of mission-critical solutions is seeking a Digital Solutions Project Manager in Porto, Portugal. You will oversee projects that enhance customer success with digital software solutions. The ideal candidate has a relevant degree, at least 5 years of experience, and strong project management skills. This full-time role allows remote work from several countries including Portugal.

Qualificações

• 5+ years of related work experience.
• Formal project management training or certification would be an advantage.
• Six Sigma certification or formal training preferred.
• Experience working in supply chain, procurement or distribution a plus.
• Excellent verbal and written communication skills in English.

Responsabilidades

• Develops, updates and communicates detailed project plans.
• Sets and manages client expectations.
• Execute process improvement tools and methodologies.

Conhecimentos

Project management

Supply Chain knowledge

Communication skills

Presentation skills

Proficiency in MS Office

Formação académica

Bachelor's degree or equivalent in Supply Chain or applicable discipline

Descrição da oferta de emprego

The Opportunity:

Avantor, a Fortune 500 company, is a leading global provider of mission-critical products and services to customers in the biopharma, healthcare, education & government, and advanced technologies & applied materials industries. If you want to help us solve the world’s most complex challenges and join an inclusive community that supports your career development – you belong here, with us.

As a Digital Solutions Project Manager – Customer Success at Avantor, you will be supporting our customers who trust us as a leader in the management and distribution of laboratory supplies, chemicals and laboratory equipment. You will support them by provisioning our Digital Solutions Software Suite for Inventory, Chemicals and Equipment management.

This is a full-time opportunity and can be performed remotely in Portugal, Spain, Poland or Romania.

What we’re looking for:

• Bachelor's degree or equivalent. Supply Chain or applicable discipline preferred
• 5+ year of related work experience
• Formal project management training or certification would be an advantage
• Six Sigma certification or formal training preferred
• Experience working in supply chain, procurement or distribution a plus
• Proficiency with MS Office Suite (Expert level skills in Excel and Access)
• Excellent presentation and selling skills
• Excellent verbal and written communication skills in English

How you will thrive and create an impact:

• Develops, updates and communicates detailed project plans with internal partners and external customer teams to ensure success of VWR CATALYST business solution implementation.
• Sets and Manages Client expectations.
• Make recommendations or alert leadership team of impending business issues.
• Execute process improvement tools and methodologies as part of customer solutions to provide customer value and VWR CATALYST revenue.
• Compile, analyze and share cross-functional and customer data for business reviews.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please view our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.