Digital Communications Manager

Tiko; Portugal; Hybrid; EUR 39,000 - 62,000; Full time

Benefits offered by this job

Flexible work arrangements

Personal development budget

Comprehensive time-off package

Unlimited holidays

Remote or hybrid options

Job summary

A global health nonprofit is seeking a Digital Communications Manager to lead its digital strategy and engagement efforts. The role involves overseeing digital content, managing platforms like social media and email, and enhancing donor engagement through compelling storytelling. Ideal candidates should have extensive experience in digital marketing, strong analytical skills, and proficiency in design tools. This position offers remote work options and a supportive work environment focused on youth health and empowerment.

Qualifications

• 6+ years of experience in international digital marketing.
• Proven expertise in B2C or B2B strategies.
• Strong analytical mindset and interest in digital trends.
• Strong web management experience with WordPress and GA.
• Experience managing LinkedIn, Bluesky, Mailchimp for donor engagement.
• Excellent editorial writing and storytelling across digital formats.
• Strong analysis of performance and audience behavior.
• Proficiency with Adobe Creative Suite and Canva.
• Clear written and verbal communication with stakeholders.
• Interest in digital trends and future technologies.

Responsibilities

• Lead Tiko’s digital presence and engagement strategy.
• Manage social media, e-newsletters, and website content.
• Evaluate digital campaigns using analytics tools.
• Manage and optimize the website for performance and usability.
• Produce high‑quality multimedia content (videos, reels, graphics).
• Guide campaigns using Google Analytics and SEO techniques.
• Commission digital storytelling assets with external partners when needed.
• Foster content innovation and conceptual development.
• Act as a digital expert within the communications team and monitor trends.

Skills

Digital marketing strategy

Audience engagement

Copywriting

Social media management

SEO knowledge

Social media management

Email marketing

Brand storytelling

Data analysis

Video production

Education

Bachelor’s degree in Marketing, Communications, or equivalent

Tools

Google Analytics

WordPress

Adobe Creative Suite

Mailchimp

Search Console

Adobe Creative Suite

Canva

Premiere Pro

Illustrator

InDesign

Adobe XD

Job description

Are you a digital communications expert who knows how to turn impact into compelling stories? Do you thrive at the intersection of strategy, content and performance, and enjoy building strong digital presence that supports fundraising and engagement? If so, this Digital Communications Manager role could be the right fit for you.

The Company

Tiko inspires futures where girls and young women take charge of their sexual and reproductive choices, with the freedom to shape their lives. Founded in 2014, Tiko is an African nonprofit organisation that enhances the potential and fosters the resilience of adolescent girls and young women (AGYW) in Sub‑Saharan Africa by addressing the critical “Triple Threat”: early pregnancy, HIV, and sexual and gender‑based violence (SGBV). Tiko has developed its own unique girl‑centric technology platform to unite an ecosystem of existing, established partners to provide an environment enabling girls to choose when, where and how they meet their health and wellbeing needs. Leveraging this technology‑enabled, community‑driven approach, Tiko collaborates with local and national health systems to drive sustainable, transformative change. Tiko operates in seven countries including Kenya, Ethiopia, Uganda, Burkina Faso, South Africa, Zambia and Nigeria.

Tiko has offices in South Africa, Kenya, Ethiopia, the Netherlands, the UK, and Portugal. Globally, our team consists of +230 enthusiastic, international colleagues. Whether you are working from our biggest office in Nairobi, the fast‑growing office in South Africa, or from home, our people are young, and our culture is global and dynamic. Our work environment is fast‑paced, informal, and friendly. You can learn more about what being part of Tiko is like here.

We are open to remote work for this position and welcome applicants from any of our office locations.

The Job

We are seeking an experienced Digital Communications Manager to lead Tiko’s digital presence, visibility and engagement through a digital‑first content strategy that directly supports fundraising and organisational goals. This role is pivotal in shaping how Tiko tells its story online, strengthening donor awareness and engagement, and ensuring a high‑quality digital experience across all channels.

You will oversee Tiko’s content strategy and manage key digital platforms, including social media, e‑newsletters, online events and the website. Working closely with internal teams, you will translate impact into compelling digital storytelling, drive audience growth, and ensure consistency of messaging across channels. This role requires a strong balance of strategic thinking, hands‑on content production, web management and performance analysis to grow awareness of Tiko’s mission and impact for girls across Africa.

Key responsibilities include:

• Support and contribute to Tiko’s corporate communications strategy, ensuring alignment with organisational priorities and fundraising objectives.
• Lead global digital marketing strategies, with a strong focus on fundraising, donor acquisition and engagement through digital channels.
• Drive audience growth and engagement, with particular focus on strengthening Tiko’s professional authority on LinkedIn.
• Manage and optimise Tiko’s website, ensuring strong performance, usability and user experience across devices.
• Oversee Tiko’s overall digital presence, producing high‑quality multimedia content such as short videos, reels, graphics and carousels to maximise reach and engagement.
• Guide and evaluate digital campaigns using Google Analytics and advanced SEO techniques, grounded in a strong understanding of Google’s core algorithm and search behaviour.
• Lead the commissioning of digital storytelling assets, including short films and campaign videos, working with external suppliers where needed.
• Drive content innovation through creative thinking and strong conceptual development.
• Act as a key digital expert within the communications team, producing high‑quality editorial content and responding proactively to evolving digital trends.

About You

You are a high‑impact Digital Communications Manager who combines strategic foresight with creative, hands‑on execution. You are skilled at translating organisational impact into compelling, donor‑facing digital content that delivers measurable results. You think digital‑first, understand how to grow and engage audiences, and enjoy owning the full lifecycle of digital content, from concept to delivery and optimisation. You are confident collaborating across teams and influencing stakeholders to ensure consistent messaging and strong brand positioning. Analytical by nature and curious about emerging trends, you bring energy, rigor and creativity to strengthening Tiko’s digital presence and investment case for girls’ health and wellbeing.

Requirements

• Bachelor’s degree or higher in Marketing, Communications, Business, or equivalent professional experience.
• At least 6 years of proven experience in international digital marketing, with exposure to Europe and US markets, and a strong portfolio of impactful work.
• Experience designing and executing digital‑first B2C or B2B strategies.
• Strong web management experience, including advanced use of WordPress, Google Analytics, Google Tag Manager and Search Console.
• Experience managing corporate social media and email platforms such as LinkedIn, Bluesky and Mailchimp, including associated risk management considerations.
• Excellent editorial writing, editing and storytelling skills across multiple digital formats, with a focus on donor and partner engagement.
• Strong capability in performance tracking and audience analysis, adapting content and strategy based on user behaviour and results.
• High proficiency in design and multimedia tools, including Adobe Creative Suite (Adobe XD, Illustrator, InDesign, Premiere Pro) and rapid design platforms such as Canva.
• Exceptional written and verbal communication skills, with the ability to balance clarity, assertiveness and diplomacy.
• Strong analytical mindset and a keen interest in digital trends and the future of digital communications technologies.

In addition to your monthly salary, we offer you:

• Benefits and allowances tailored to your location.
• Flexible work arrangements, including remote or hybrid options where applicable.
• A personal development budget of €500 per year to invest in your professional growth - whether through training, certifications, or career advancement opportunities.
• Comprehensive time‑off package, including 5 days of wellness leave, all regional public holidays, maternity and parental leave according to local regulations, and unlimited holidays subject to team coordination.
• The opportunity to shape a growing, impactful product and leave your mark on how we work.
• A culture built on trust – we believe you’ll do your best without the need for unnecessary rules or micromanagement.

The Details

Interested? Click “Apply for This Job!” Want more information? Check out our website tikoafrica.org or contact our Global Recruiter. We only accept applications through the apply links, not by email.

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