Devoteam Cyber Trust | Operation Resilient Analyst | Insurance Sector

Devoteam Cyber Trust; Almada; On-site; EUR 38,000 - 56,000; Full time

Job summary

Devoteam Cyber Trust seeks an Operation Resilient Analyst in the Insurance Sector to strengthen the Operational Resilience framework across Crisis Management, BC/IT Services Continuity, and Incident Response. The role emphasizes risk-based planning, testing and stakeholder communication in English.

You will support the global resilience team, develop and revise continuity plans, and ensure critical IT services remain available during incidents.

Qualifications

• Fluency in English (written and spoken) is required.
• Strong foundation in IT Operations and Risk Management frameworks.
• Familiarity with resilience planning tools and incident response processes.

Responsibilities

• Identify, measure, mitigate, report, monitor and manage significant risks.
• Support Crisis Management, Incident Management and Business Continuity activities.
• Contribute to development and execution of BC/ITSC plans and tests.

Skills

English fluency

Stakeholder management

Problem solving

Analytical mindset

Stress tolerance

Tools

ServiceNow

Riskonnect

Everbridge

Job description

Devoteam Cyber Trust | Operation Resilient Analyst | Insurance Sector

Full-time Contract type: Permanent contract Devoteam Cyber Trust is the Cybersecurity specialist arm of the Devoteam Group. With our 800+ experts located across EMEA, we aim to establish cybersecurity as an enabler of business success rather than a gatekeeper. We leverage an end-to-end approach to Cyber Resilience, Applied Security, and Managed Security services to secure the tech journey of large and medium-sized companies from all sectors and industries.

Since 2009, previously known as INTEGRITY, our team based in Portugal is specialised in providing cutting-edge Managed Security Services that combine its expertise and proprietary technology to consistently and effectively reduce the cyber risk of our clients.

The comprehensive service range includes Persistent Intrusion Testing, ISO 27001, PCI-DSS, GRC Consulting and Solutions, and Third-Party Risk Management. ISO 27001 (Information Security) and ISO 9001 (Quality) certified, PCI-QSA, and member of CREST and CIS - Centre for Internet Security, we provide services to a considerable number of clients, operating in more than 20 countries. Operational Resilience Framework:

You will contribute to ensure a consistent framework is in place to systematically identify, measure, mitigate, report, monitor, and manage the most significant risks. You will contribute to the implementation and strengthening of Operational Resilience strategies. You will support the Global Technology Resilience Team in developing, revising, and overall execution of the Business Continuity and IT Services Continuity Plans and Solutions. You will contribute to the maintenance in Operational Conditions of the Global Business Continuity and Disaster Recovery Plans to be ready to be activated in case of crisis. You will actively participate to group initiative and strategic programs linked to Operational Resilience. Crisis Management / Incident Management :

You will contribute to the execution of the Crisis Management Process. According to the yearly plan and crisis risk scenarios, you will be associated to the organization of the tests and support the Incident Management team during those tests. You will support the Incident Management Team, ensuring agreed-upon processes and plans are followed in case of Crisis activation. A specific focus is expected to support Cyber Crisis or Incident. Business Continuity (BC) Management :

You will contribute to the tests and exercises to ensure that the responses are well maintained and operational. You will support the Business Impact Alignment with IT Service Continuity. IT Service Continuity Management :

You will ensure the follow-up of the responsiveness of the critical IT systems in case of disaster by consolidating information of implementation of solution, plans, test, planning, level of maturity, ownerships, etc... You will contribute to follow up the remediation actions identified in the transversal controls and make sure that they are resolved in your area. Technical Skills & Frameworks

Strong foundation in IT Operations and Risk Management frameworks. Practical experience with Business Impact Analysis (BIA), Disaster Recovery (DR) solutions, and Incident Response procedures. Practical knowledge of industry standards and frameworks: ITIL and ISO 22301. Hands-on familiarity or experience with tools such as ServiceNow, Riskonnect, and Everbridge. Proficiency in data analysis and familiarity with tools relevant to resilience planning, metrics tracking, and scenario testing. Fluency in English (written and spoken) is required. Soft Skills

Communication & Stakeholder Management: Excellent interpersonal skills with the ability to manage expectations and collaborate effectively across all levels. Problem-Solving & Adaptability: Strong analytical mindset with a proactive, collaborative approach to navigating evolving challenges and organizational needs. Stress Tolerance: Ability to remain calm, focused, and decision-oriented under pressure during high-stakes incidents or crisis scenarios The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

What we offer:

Professional development and monitoring talent; Commitment to ouremployees' development; Collaboration in a company that is constantly growing and evolving. Strong organisational culture: collaboration, sharing, flexibility, integrity and low ego.

Devoteam Cyber Trust | Operation Resilient Analyst | Insurance Sector Caparica, Portuguese Republic, PT