DevOps Engineer in Emergency Response Team

SKYLINE COMMUNICATIONS; Lisboa; Presencial; EUR 40 000 - 70 000; Tempo integral

Resumo da oferta

A global leading software supplier in Lisbon is seeking a DevOps Engineer to join their Emergency Response Team. The role involves resolving critical incidents, developing solutions for complex problems, and enhancing the DataMiner platform. Candidates should have strong technical skills in networking and programming, along with excellent problem-solving abilities. A degree in ICT or related fields is required. The position offers a dynamic technical environment.

Qualificações

• Strong problem-solving and diagnostic skills.
• Ability to work under pressure.
• Experience in a highly technical environment.

Responsabilidades

• Respond to and resolve critical incidents promptly.
• Assess and diagnose complex technical problems.
• Develop solutions to prevent future incidents.
• Engage with customers during incidents.

Conhecimentos

Knowledge of TCP/IP

Multithreading

Web services

Basic knowledge of C#

Experience with HTML

Strong affinity with MS Windows

Formação académica

Bachelor's, Master’s, or Doctorate degree in ICT, Software and/or Telecom

Ferramentas

Wireshark

MySQL

Cassandra

Descrição da oferta de emprego

Overview

Nice to meet you! Are you ready to leave your mark on the world? We are the global leading supplier of end-to-end open monitoring and orchestration software for ICT, media and broadband platforms. Our software platform—DataMiner—enables users to order products online, watch the latest episodes, or call friends as needed. We’re looking for a DevOps Engineer to join our Emergency Response Team. As a DevOps Engineer within the Emergency Response Team, you become the lifeline when our users are in urgent need. Your superpowers include clear communication, nerves of steel, and critical thinking. When you’re not saving the day, you’re on the lookout for ways to enhance our DataMiner platform, ensuring it consistently makes our users lives easier.

Note: This description reflects our current expectations and may be updated as needed.

Responsibilities

• You will respond to and resolve critical incidents promptly and effectively.
• You will assess and diagnose complex technical problems adeptly, even in high-pressure situations.
• You will develop and implement solutions to prevent future incidents.
• You will develop and maintain tools to optimize our workflow efficiency.
• You will engage with customers during incidents.
• You will participate in post-incident reviews to identify and help implement improvements.
• You will stay up to date on the latest DevOps technologies and best practices.

Skills and Experience

• Knowledge of TCP/IP (firewalls, routers, etc.), multithreading, web services, .Net Remoting and Wireshark.
• Basic knowledge of C#, or good experience with a similar language.
• Experience with HTML, XML, client-server systems, and SNMP.
• Strong affinity with MS Windows operating systems.
• Knowledge of MySQL and Cassandra is an asset.
• Basic familiarity with HFC broadband, IPTV, broadcast and satellite systems is a plus.

Competencies

• You will be working in a highly technical environment prone to constant change and evolution.
• You will collaborate with a great many people and are comfortable working with diverse teams.
• You have excellent problem-solving and diagnostic skills.
• You can work effectively both independently and as part of a team.
• You have strong communication and interpersonal skills.
• You have nerves of steel and can remain calm and focused under pressure.
• You hold a bachelor’s, master’s, or doctorate degree in ICT, Software and/or Telecom.