Demand Management Lead

Inetum; Lisboa; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Lisbon office

Job summary

Inetum is seeking a Demand Management Lead in Lisbon to oversee end-to-end Demand Management within a Workplace Product environment. You will coordinate business stakeholders, Product teams, and delivery groups to assess, scope, and plan non-standard requests, while managing the portfolio and prioritizing resources.

You will report on progress, governance, and roadmap decisions, drawing on ITIL practices, strong analytical skills, and international experience to deliver value across

Qualifications

• Experience in Demand Management and Portfolio Management.
• Knowledge of ITIL practices.
• Experience in IT project delivery and complex interdependencies.
• Experience in large-scale international environments.
• Strong stakeholder management and cross-team coordination.
• Analytical, planning and prioritization capabilities.

Responsibilities

• Oversee end-to-end Demand Management process across relevant business areas.
• Interface between business stakeholders, Product teams and delivery organizations.
• Assess, scope, prioritize and plan non-standard requests through delivery.
• Coordinate scope and delivery of cross-functional demands.
• Manage Product Project Portfolio and support prioritization and resources.
• Resolve competing demands and coordinate project planning.
• Govern the Demand Management process and ensure defined steps are followed.
• Monitor delivery progress, portfolio performance and demand closure.
• Provide regular stakeholder reporting and communicate roadmap decisions.

Skills

Demand Management

Portfolio Management

ITIL

Stakeholder management

Cross-team coordination

Analytical skills

Planning & prioritization

Client focus

Insurance sector experience

Workplace/Product management exposure

Job description

Inetum is a global leader in IT services, dedicated to delivering innovative solutions to our clients. We are committed to fostering a dynamic and inclusive work environment that values diversity, where creativity and collaboration can thrive. We are present in 19 countries and have more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come be part of Inetum!

Job Description

As a Demand Management Lead at Inetum, you will oversee the end-to-end Demand Management process within a Workplace Product environment.

You will act as a key interface between business stakeholders, Product teams and delivery organizations, ensuring non-standard business requests are appropriately assessed, scoped, prioritized, planned and monitored through delivery.

Main responsibilities

• Manage demand intake, qualification and coordination across relevant teams.
• Understand business needs and priorities and align demands with strategic objectives.
• Work with stakeholders and Product teams to assess requirements and identify appropriate solutions.
• Coordinate the scope and delivery of non-standard, cross-functional requests.
• Manage the Product Project Portfolio and support prioritization and resource allocation.
• Resolve competing demands and coordinate project planning.
• Govern the Demand Management process and ensure its defined steps are consistently followed.
• Monitor delivery progress, portfolio performance and demand closure.
• Provide regular stakeholder reporting and communicate delivery or roadmap decisions.

Qualifications

• Proven experience in Demand Management and Portfolio Management.
• Knowledge of ITIL practices.
• Experience in IT project/program delivery and complex program interdependencies.
• Experience working in large-scale international environments.
• Strong stakeholder management, communication and cross-team coordination skills.
• Strong analytical, planning and prioritization capabilities.
• Client-focused and service-oriented approach.
• Experience in the insurance sector.
• Knowledge of the project's technology ecosystem and product catalogue.
• Exposure to Workplace or Product Management environments.

Additional Information

• Hybrid work, with 2 days of work in the office inLISBONper week.