Delivery Manager

Xpand IT; Lisboa, Braga; Remote; EUR 60,000 - 90,000; Full time

Job summary

Xpand IT is seeking a Delivery Manager in Lisbon to lead multidisciplinary teams and ensure value delivery for clients. You will own the project lifecycle, balance business needs with team performance, and drive improvements in delivery processes.

The role requires strong stakeholder management, expertise in agile methodologies, and ability to communicate effectively with technical and business audiences. A PMP/PSM certification is a plus.

Qualifications

• Solid experience in project or service management within the technology sector (consultancy or software development).
• Proficiency in Agile methodologies, ideally with a PSM certification or equivalent.
• PMP certification is a strong plus and leadership capabilities for cross-functional teams.

Responsibilities

• Plan and coordinate releases and sprints, aligning stakeholders.
• Proactively manage budget, timeline and risks, removing blockers to execution.
• Monitor project execution with rigorous metrics (e.g., Earned Value Management).
• Be the primary client contact, ensuring transparent communication and trusted relationships.
• Support Pre-sales and contribute to evolving internal project management methodologies.

Skills

Leadership

Stakeholder management

Communication

Agile/Scrum

Tools

Jira

Confluence

Microsoft Project

Job description

At Xpand IT, the Delivery Management team ensures that our projects are executed with rigor, quality, and a focus on client value. Our mission is to lead multidisciplinary teams, ensuring that the value promised to the client is delivered with excellence, regardless of technical complexity. As a Delivery Manager, you will be the central point of the client relationship, ensuring the operational success of solutions and the continuous improvement of delivery processes.

Main responsibilities

As a Delivery Manager, you will hold the responsibility of managing the project lifecycle, balancing business needs with team performance. Your focus will be:

• Planning and coordinating the scope of releases and sprints, ensuring alignment across all stakeholders.
• Proactively managing budget, timeline, and risks, removing blockers to execution.
• Monitoring project execution through rigorous metrics, using models such as Earned Value Management.
• Serving as the primary point of contact for the client, ensuring transparent communication and a relationship of trust.
• Supporting Pre-sales teams and contributing to the evolution of internal project management methodologies.

Stacks:

• Methodologies: Agile (Scrum/Kanban), Waterfall, or Hybrid;
• Management: Jira, Confluence, Microsoft Project, or equivalent tools.

Requirements

IT Experience

Solid experience in project or service management within the technology sector (consultancy or software development).

Agile & Scrum

Proficiency in Agile methodologies, ideally with a PSM (Professional Scrum Master) certification or equivalent.

Strong leadership capabilities for cross-functional teams and resilience in high-pressure environments.

Project Management

Deep knowledge of management best practices (scope, time, cost, quality); a PMP certification is a strong plus.

Stakeholder Management

Excellence in communication and the ability to influence both technical and business audiences.

Languages

Mandatory fluency in both Portuguese and English (written and spoken).

Nice to have:

• Hands-on experience with the Earned Value Management (EVM) model;
• Knowledge of Cloud, Data, Integration, or Digital Product projects;
• Familiarity with DevOps practices and process automation;
• Previous experience in technology consulting roles.