Danish-Speaking E-commerce Support Specialist (Remote from Portugal)

CallForTalents; Faro; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A multinational client is seeking a Danish-speaking E-commerce Support Specialist to provide exceptional customer service for a globally renowned tech brand. This remote position provides relocation assistance and requires strong communication skills in Danish and English, along with attention to detail. Start dates are available through June and July for this full-time, 12-month renewable contract.

Qualificações

• C2-level Danish and fluent English (C1) required.
• Strong attention to detail and communication skills needed.
• Ability to work independently and meet deadlines.

Responsabilidades

• Respond to customer inquiries regarding orders, deliveries, returns, and payments.
• Handle sensitive data securely and follow escalation procedures.
• Communicate professionally via email, phone, and chat.

Conhecimentos

Attention to detail

Communication

Customer service

Descrição da oferta de emprego

Danish-Speaking E-commerce Support Specialist (Remote from Portugal)

Cross Border Talents is seeking Danish speakers to join our multinational client on an exciting project for a globally renowned tech brand in Portugal.

If you're abroad, relocation assistance, including housing, is provided.

Location: Remote from Continental Portugal

Contract: Full-time, 12-month renewable

Start dates: Multiple dates available through June and July

About the Brand: Work for a world-renowned technology company known for user experience, innovation, and premium customer service. You will support their online store users.

Role Overview: As a Danish-speaking E-commerce Support Specialist, you will assist customers during their online shopping experience, resolving issues, answering questions, and ensuring satisfaction.

Responsibilities:

• Respond to customer inquiries regarding orders, deliveries, returns, and payments.
• Handle sensitive data securely and follow escalation procedures.
• Communicate professionally via email, phone, and chat.
• Collaborate with carriers and internal teams.

Requirements:

• C2-level Danish and fluent English (C1), both written and spoken.
• Strong attention to detail and communication skills.
• Ability to work independently and meet deadlines.
• Willing to work rotating shifts.
• Currently in Portugal or willing to relocate.
• EU passport or valid residence card for Portugal.