Danish speaker (C1) customer advisor - full remote - Portugal

Velenosi & Meredith Consulting; Porto; Teletrabalho; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A customer support service provider is looking for Danish-speaking Customer Support Advisors to work remotely from Portugal. The role involves assisting drivers in roadside emergencies with calm, empathetic communication. While customer service experience is a plus, it is not required. The position offers relocation support, health insurance, paid training, and more. This is a priority project with limited spots available.

Serviços

Relocation support (flight + temporary accommodation)

Meal card (7.23/day)

Transport allowance (20/month)

Health insurance

Paid training and career development

Qualificações

• Must speak Danish natively.
• Calm demeanor, friendly attitude, and helpful nature are essential.
• Experience in customer service is desirable but not required.

Responsabilidades

• Assist drivers over the phone during roadside emergencies.
• Handle incoming calls with empathy and clarity.
• Coordinate basic support with calm responses.

Conhecimentos

Native Danish speaker

B2 level English

Calm under pressure

Friendly and helpful communication

Descrição da oferta de emprego

Overview

Job Opportunity: Danish-Speaking Customer Support Advisors Remote from Portugal (with Relocation)

Start Date: 5 June

Location: Portugal (Remote with full relocation support)

Relocation Package: Included (flight + accommodation support)

About the Role

As part of the customer support team, you will provide simple inbound assistance to drivers in need of roadside support. No sales involved just clear and empathetic communication over the phone.

You'll handle incoming calls, provide calm and helpful responses in emergency situations, and coordinate basic support.

Who We’re Looking For

• Native Danish speaker with B2 level English
• Calm under pressure, friendly, and helpful
• Able to work on rotating shifts (40hours per week, 24/7; 2 days off)
• Customer service experience is a plus, but not required

What’s On Offer

• Fully remote work from Portugal
• Relocation support (flight + temporary accommodation)
• Meal card (7.23/day) and transport allowance (20/month)
• Health insurance
• Paid training and career development

This is a priority project with limited spots.